1mo ago
PHP 50000–70000/yr

Sales Trainer

Metro ManilaFull Timemid
Education & TrainingSales Trainer
7 views0 saves0 applied
Apply Now

Quick Summary

Overview

About the Role: We're looking for a Sales & Customer Success Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching,

Technical Tools
Education & TrainingSales Trainer
About the Role:
 
We're looking for a Sales & Customer Success Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs are equipped to drive long-term client success.
 
The ideal candidate has prior experience coaching CSMs or similar client-facing roles and brings a structured approach to performance improvement. Former BPO trainers with a strong QA background are welcome to apply.
  • Coach and mentor Customer Success Managers (CSMs)/Account Managers to improve customer satisfaction, retention, and relationship management
  • Conduct quality reviews on customer interactions (calls, emails, task updates) and provide detailed feedback
  • Develop and deliver coaching plans tailored to individual performance metrics and team goals
  • Collaborate with leadership on team skill development, training needs, and continuous improvement
  • Lead training sessions and skill refreshers to reinforce best practices and performance standards
  • Maintain standardized coaching documentation and feedback tools
  • Track, report, and analyze coaching effectiveness and performance trends
  • Experience coaching Customer Success Managers, Account Managers, or similar roles
  • Solid foundation in quality assurance and structured feedback delivery
  • Former BPO trainers with QA and client-facing experience are strongly encouraged to apply
  • Excellent communication, facilitation, and coaching skills
  • Familiarity with CRMs and performance coaching tools
  • Must be able to work in a hybrid setup and align with a US time zone (night shift) schedule
  • Must present original coaching/training materials during the hiring process
  • Conduct a mock training simulation (live)
  • Present a self-made presentation deck on the following topics:
  •  “What is a Customer Success Manager?”
  •  “How to Be a Successful CSM”
  • This simulation will be used to assess facilitation skills, structure, clarity, and relevance of content.
    • Preferred Skills:
     
    Background in SaaS, B2B services, or subscription-based support
    Familiarity with CS tools like Hubspot, Pipedrive, Stripe, Dialpad
    Training or coaching certifications are a plus

    Location & Eligibility

    Where is the job
    Metro Manila
    Hybrid, some on-site time required
    Who can apply
    Same as job location

    About this job

    Pay per year
    ₱50,000–₱70,000 a year
    Posted
    51 days ago
    Employer
    has 373 open jobs on Jobera in 35 countries.

    Listing Details

    Posted
    August 25, 2026
    First seen
    August 25, 2026
    Last seen
    October 15, 2026

    Posting Health

    Days active
    50
    Repost count
    0
    Trust Level
    43%
    Scored at
    October 15, 2026

    Signal breakdown

    freshnesssource trustcontent trustemployer trust
    Apply for this position

    Managed virtual assistant service providing remote executive and business support

    Employees
    199
    Founded
    2018
    Domain
    Jobs
    View 373 jobs
    View company profile

    4 other jobs at

    View all →

    Explore open roles at .

    Recruitment Assistant (Latin America)
    $1k–$1k/yr
    Full Time
    Digital Marketing Account Manager Full-time | 21091
    PHP 85000–90000
    Full Time
    Growth & Social Media Specialist Full-time | 21099
    PHP 60000–65000
    Full Time
    Outbound SDR Part-time | 21083
    PHP 35000–39000

    Similar Sales Trainer jobs

    View all →
    Staff Sales Trainer
    Sales Trainer
    Sales Trainer
    full-time
    Sales Trainer
    Sales Trainer
    Full-time
    Sales Trainer
    Full-time

    Browse Similar Jobs

    Teacher8kProfessor2kSubstitute Teacher1.2kTeaching Assistant1.2kEarly Childhood Teacher629Tutor613Lecturer330Special Education Teacher322English Teacher300Sports Coach271Instructional Designer268Science Teacher202Math Teacher161Technical Trainer104School Counselor89Education Coordinator81Education Manager80Academic Advisor78Training Manager75Career Advisor58
    Newsletter

    Stay ahead of the market

    Get the latest job openings, salary trends, and hiring insights delivered to your inbox every week.

    A
    B
    C
    D
    Join 12,000+ marketers

    No spam. Unsubscribe at any time.

    Sales TrainerPHP 50000–70000
    Apply Now