Senior Director, India Global Delivery Center (GDC)-Services

• →Lead the continued buildout of the India GDC Services team, ensuring alignment with business objectives while driving project delivery excellence across all regions. 
• →Monitor key delivery metrics, identify gaps, and recommend actionable improvements to enhance India GDC and global services performance. Foster a culture of continuous improvement through Lean principles, while collaborating closely with multiple GEV stakeholders.
• →Manage the GDC India demand planning processes in collaboration with the Service Line Leaders, Regional Portfolios and Services Operations teams, integrating advanced analytics and forecasting tools to optimize resource allocation and labor planning. Partner with vendors to expand skill or innovation capabilities to meet project requirements.
• →Coordinate cross-functional collaboration between product, engineering, and support teams within the Hyderabad Technology Center to drive co-innovation and speed up the product development and support lifecycle. Ensure financial considerations are integrated into operational decision-making. Foster a high-performance culture through talent acquisition and management initiatives, including structured development plans, mentorship programs, internship programs, training and competency development.
• →Act as deputy site leader and on-site proxy for the Hyderabad Technology Site Leader, ensuring effective on-site leadership, stakeholder coordination and timely escalation of site level priorities.

• Bachelor’s degree in engineering or a related field.
• 15+ years of experience in service delivery or consulting/professional services organizations, with demonstrated work experience in Global Delivery Centers in a team leadership role.
• Demonstrated ability to mentor and develop high-performing teams.
• Proven track record of driving services delivery, project execution and services talent management in a matrixed organization.
• Strong understanding of Lean principles and their application in service delivery environments.

• Energy and Utility industry experience and knowledge.
• Exceptional interpersonal skills, with the ability to synthesize complex issues and communicate effectively with diverse audiences, including Utility customers and GEV partners.
• Knowledge of Grid Software Services, project management, reporting and budgeting.

About GE Vernova – Grid Software: GE Vernova’s Grid Software business is at the forefront of the energy transition, enabling utilities to modernize grids and accelerate the adoption of sustainable energy solutions. Join us in driving operational excellence and shaping the future of energy.