Business Support Manager II

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• Business operations and administrative management experience
• Budgeting, financial analysis, and expense management
• Strong analytical and problem-solving skills
• Process improvement and workflow optimization experience
• Project coordination and organizational skills
• Executive communication and stakeholder management
• Ability to manage multiple priorities and deliver results
• Knowledge of banking policies, programs, and procedures
• Data-driven decision-making capabilities

Desired Skills:

• Experience supporting senior executives or large organizations
• Continuous improvement mindset
• Strong relationship-building and influencing skills
• Cross-functional collaboration experience
• Ability to lead in a complex, fast-paced environment
• Commitment to fostering an inclusive workplace
• Experience supporting geographically dispersed teams