Compliance and Operational Risk Manager – Application Security and Technology Risk Oversight

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

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We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• →Assesses risks and effectiveness of Front-Line Unit (FLU) processes and controls to ensure compliance with applicable laws, rules, and regulations, while responding to regulatory inquiries, other audits, and examinations
• →Engages in activities to provide independent compliance and operational risk oversight of FLU or Control Function (CF) performance and any related third party/vendor relationships in alignment with the Global Compliance - Enterprise Policy, the Operational Risk Management - Enterprise Policy (collectively the Policies) and the Compliance and Operational Risk Management Program and Standard Operating Procedures
• →Identifies and escalates problems or issues that arise and drives actions to address the root causes that lead to compliance risk issues and/or operational risk losses
• →Monitors inventory of processes, risks, controls, and associated metrics for risk appetite and limits, reporting violations of compliance or regulatory activities
• →Assists in the development of independent risk management reporting for respective area(s) of coverage as input into country/regional governance and management routines
• →Analyzes and interprets applicable laws, rules, and regulations to provide clear and practical advice to stakeholders, and identify and manage risks
• →Reviews and challenges FLU/CF process, risk, Single Process Inventory, and FLU/CF Risk and Control Self-Assessment related to themes or trends, while monitoring the regulatory environment to identify regulatory changes applicable to area(s) of coverage
• →Monitor and assess adherence to Global Technology policies and standards
• →Perform inline review of ITGPST issue management activities, including remediation of regulatory issues
• →Providing independent second line oversight of the Bank's Application and Technology Security Assessment program, including assessment of control effectiveness, risk  identification, issue management, and regulatory compliance. 
• →Assessing technology and cyber risks across critical applications, business processes, and technology environments.
• →Reviewing and challenging risk acceptance decisions, remediation strategies, and control design associated with application security risks.
• →Monitoring emerging technology and AI-related risks, evaluating evolving cyber threats, governance frameworks, and control environments to ensure appropriate risk management practices.
• →Supporting executive reporting, governance routines, and strategic communications for senior leadership audiences.
• →Evaluating adherence to enterprise risk management standards, technology policies, and regulatory expectations.
• →Partnering across technology, cybersecurity, risk, audit, and business teams to strengthen operational resilience and risk management practices.
   

• 7+ years of experience in operational risk, technology risk, information security, cybersecurity, , compliance, audit, or related risk management disciplines preferably within a large financial institution
• Demonstrated expertise in cybersecurity, application security, technology governance, third-party technology risk management, or operational resilience.
• Proven ability to influence and challenge senior leaders and executive stakeholders while maintaining effective partnerships.
• Experience supporting regulatory examinations, audit engagements, issue remediation programs, and risk governance activities.
• Proven background in risk-related disciplines; strong experience with the Global Compliance & Operational Risk program from a 1st or 2nd line perspective.
• Communicates with clarity and impact; comfortable engaging at the executive level and shaping outcomes.
• Understanding of AI-related risks, governance considerations, cybersecurity implications, and the application of technology-enabled solutions to support risk management activities.
• Familiarity with GCOR programs, Global Technology policies, and ITGPST processes and risks
• Skilled in identifying, assessing, and remediating operational risks and issues.
• Proficient in generating actionable insights through data analysis and reporting tools.
• Builds trust, challenges constructively, and partners effectively across the enterprise.
• Proficient in industry security frameworks (e.g., NIST CSF) and applicable Laws, Rules and Regulations. 

• Familiarity with Application Technology Security Assessments, vulnerability management, software development lifecycle controls, or application security testing programs.
• Understanding of emerging technology risks, including AI governance, model risk considerations, and cybersecurity implications of AI-enabled technologies.
• Professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent risk and technology certifications.
• Second or third line of defense experience or experience in a business risk and controls role
• Strong familiarity with the Global Compliance & Operational Risk (GCOR) program and related tools / applications
• Familiarity with the Issues Management program and tools
• Demonstrated success leading targeted assessments, audits, or regulatory exam engagements, including authoring responses, report outs and observations
• Constructively challenges; supports opinion and recommendations with facts and data 
• Demonstrates productive partnering with various stakeholders across the enterprise at all levels 

• Advisory
• Monitoring, Surveillance, and Testing
• Regulatory Compliance
• Reporting
• Risk Management
• Critical Thinking
• Influence
• Interpret Relevant Laws, Rules, and Regulations
• Issue Management
• Policies, Procedures, and Guidelines Management
• Business Process Analysis
• Decision Making
• Negotiation
• Process Management
• Written Communications