Process Design Consultant II

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• →Extensive experience designing, managing, and implementing strategic change and major initiatives.
• →Solid acumen across the BAC enterprise, particularly as it pertains to change policies and standards.
• →Strong presence and leadership skills, with the ability to communicate at an executive level.
• →Experience with Microsoft PowerPoint, Word, Excel, Visio, OneNote, and SharePoint.
• →Ability to work in a team-oriented environment with a strong aptitude for problem solving.
• →Natural curiosity and drive to answer important business questions.
• →Experience navigating within and across complex business environments.
• →Expert interpersonal skills to build and maintain business partnerships.
• →Demonstrated problem solving, strong follow-up skills, and the ability to escalate and gain resolution as needed.
• →Excellent organizational skills, including the ability to manage multiple competing priorities.
• →Effective communication and listening skills: verbal, non-verbal, written, facilitation, and content delivery.
• →Strong analytical capabilities with a proven ability to think strategically end-to-end and execute tactically.

• Advanced degree in Business, Industrial Engineering, Operations Research, or a similar field of study.
• 3+ years of process design experience.
• Six Sigma certification.
• Agile project management experience.
• Business Process Management technology experience.