Relationship Banker - Flushing NY Area *Bilingual Mandarin required

6 Locationsmid

OtherBilingual

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Quick Summary

Key Responsibilities

This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM.

Requirements Summary

Bilingual Mandarin Required Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results,

Technical Tools

OtherBilingual

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Responsibilities

~1 min read

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Executes the bank's risk culture and strives for operational excellence
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Builds relationships with clients to meet financial needs
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Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
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Grows business knowledge and network by partnering with experts in small business, lending, and investments
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Manages financial center traffic, appointments, and outbound calls effectively
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Drives the client experience
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Manages cash responsibilities

Requirements

~1 min read

- Experience in financial services and knowledge of financial services industry, products and solutions
- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals
- Six months of cash handling experience
- Bachelor's Degree or business-relevant Associate’s Degree such as business management, business administration or finance
1st shift (United States of America)

Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client

Collaborates effectively to get things done, building and nurturing strong relationships

Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives

Is confident in identifying solutions for new and existing clients based on their needs

Communicates effectively and confidently and is comfortable engaging all clients

Has the ability to learn and adapt to new information and technology platforms

Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking)

Applies strong critical thinking and problem-solving skills to meet clients' needs

Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations

Efficiently manages time and capacity

Focuses on results while acting in the best interest of the client

Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance

Adaptability
Business Acumen
Customer and Client Focus
Oral Communications
Problem Solving
Account Management
Client Experience Branding
Client Management
Client Solutions Advisory
Relationship Building
Business Development
Pipeline Management
Prospecting
Referral Identification
Referral Management

US - NY -Bayside -2340 Bell Blvd - Bell Terrace (NY5380), US - NY - Bayside - 4239 BELL BLVD - BAYSIDE-42-39 BANKING CENTER (NY5350), US - NY - College Point - 1415 College Point Blvd - COLLEGE POINT BC (NY5113), US - NY - Flushing - 14476 Northern Blvd (NY5402), US - NY - Flushing - 3912 Main St - FLUSHING MAIN ST BC (NY5179), US - NY - Flushing - 42-01 MAIN STREET - FLUSHING - MAIN & MAPLE BC (NY5376)

Pay and benefits information

Pay range

$25.00 - $26.77 hourly pay, offers to be determined based on experience, education and skill set.

Predictable pay

This role is compensated with a base salary and is not incentive eligible.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.