Senior Technology Manager

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• →Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
• →Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
• →Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
• →Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
• →Contributes to the technology strategy for their technical domain
• →Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
• →Ensures that execution is aligned with product strategy by working with product management and other stakeholders
• →Improve the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls
• →Advance our technology platforms through innovation
• →Reduce risk and improve quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation

• 15+ years in senior enterprise technology leadership, including accountability at the Sr. Management level
• Demonstrated ownership of shared enterprise platforms used across multiple lines of business
• Experience operating in highly regulated environments with rigorous risk, audit, and SDLC controls
• Strong executive communication skills across business, technology, and risk stakeholders

• Direct leadership of enterprise AI platforms, including Generative AI, agent‑based architectures, and multi‑model/LLM‑agnostic strategies
• Deep understanding of the AI SDLC, including pre‑production testing, approvals, and recertification
• Proven experience designing AI platforms with reusable components, default guardrails, centralized observability, and full lifecycle management
• Executive ownership of Microsoft Copilot Studio as an enterprise AI surface, with experience deploying governed, enterprise‑scale agents that inherit identity, enforce DLP/connector restrictions, and integrate with centralized inventories and analytics
• Familiarity with Copilot Studio Kit, agent review/testing workflows, analytics, and production readiness/decommissioning processes

• Senior leadership experience across the Power Platform (Apps, Automate, Dataverse, BI)
• Expertise implementing Managed Environments, Dev/Test/Prod strategies, and enterprise CoE governance models.
• Proven ability to enable productivity while preventing uncontrolled citizen‑developer sprawl

• Hands‑on collaboration with Information Security, Risk, Legal, and Compliance teams
• Strong foundation in identity‑first access models, connector/data source controls, and comprehensive audit logging/telemetry
• Experience leading secure‑by‑design reviews and threat modeling for AI platforms
• Familiarity with industry AI governance frameworks, risks, and ethics

• Ability to define enterprise AI intake processes, ownership models, and tiered risk patterns for AI agents.
• Proven track record scaling platforms from pilot to production to full enterprise adoption.
• Demonstrated success connecting AI platforms to measurable business outcomes: productivity gains, cost reduction, and risk mitigation.
• Experience prioritizing use cases based on ROI and compliance, including decommissioning non‑viable efforts.

• Bachelor’s degree in Computer Science, Engineering, Applied Mathematics & Information Systems, or a related technical field

• Master’s Degree in a technical discipline, MBA or Executive MBA

• Influence
• Risk Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development
• Analytical Thinking
• Application Development
• Collaboration
• Result Orientation
• Solution Delivery Process
• Agile Practices
• Architecture
• Automation
• Data Management
• DevOps Practices