Fraud & Risk Associate

The Fraud & Risk Associate supports the execution of quality assurance, compliance reviews, audits, and investigations across Gamma cities. The role focuses on operational checks, documentation review, field audits, and follow-up of corrective actions. Roles & Responsibilities: ● Operational Quality Assurance ○ Conduct QA reviews on verification, evaluation, recovery, and collection processes. ○ Review onboarding and transaction files for SOP compliance and completeness. ○ Validate system records using supporting evidence (GPS, photos, call logs). ● Audit Execution & Field Support ○ Participate in physical city audits and inspection visits. ○ Conduct inventory, asset yard, and recovery compliance inspections. ○ Support fraud investigations through evidence gathering and analysis. ● Monitoring & Analysis ○ Monitor dashboards for SLA breaches, anomalies, and risk indicators. ○ Flag irregularities, trends, and high-risk issues to the Manager. ○ Maintain audit working papers and evidence repositories. ● Documentation & Follow-Up ○ Maintain QA checklists, templates, and audit tools. ○ Track corrective actions from audits and verify closure. ○ Update SOP deviation logs and issue registers. Key Deliverables ● QA Review Reports ● Compliance Report ● Corrective Action Trackers Requirements ● 2–4 years of experience in audit, compliance, QA, operations review, or risk roles. ● Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field. ● Strong analytical and documentation skills. ● Good understanding of SOPs and operational controls ● Ability to work with data and audit evidence ● Willingness to travel for city audits ● Strong attention to detail ● High integrity and objectivity ● Ability to work independently and meet deadlines Benefits WHY YOU SHOULD JOIN US: ● You would be part of a dynamic startup revolutionizing the vehicle subscription and financial services industry for gig workers in Africa. ● You would be part of a dynamic environment where your ideas are heard and your contributions propel us forward. ● You would work alongside passionate, talented colleagues who share your commitment to excellence. ● You would witness firsthand the positive change your work brings to the lives of thousands of riders and drivers. ● You would enjoy a comprehensive benefits package, including a competitive salary, health insurance, and exciting growth opportunities.