Staff Product Manager

• Complete data, flowing—the outcome that matters: The number you own is the share of schools sending us their complete data—not just the gifts we generate, but the full data set their CRM holds—on a regular cadence (the bar: ~90% of schools, at least once a month). Not a backlog. Not a velocity number. Not a feature list. If we ship a slick connector but schools don't trust it enough to turn it on, the number doesn't move and it doesn't count. You own the product half of that equation—and whatever else it takes across functions, vendors, and external partners to actually move it: activation, field mapping, migration, validation, the unglamorous reliability work that makes a connector trustworthy.
• Alliances for leverage and coverage: You can't build every integration yourself, and you shouldn't try. You build and own the partnerships—CRM vendors, connector partners, and consultancies (think Blackbaud / SKY API, Omatic, Kindsight, Huron, and the firms helping us build a Salesforce package)—that extend coverage far faster than building alone. You're comfortable that the other side's API, roadmap, and uptime are out of your hands, and you manage joint roadmaps, sandbox access, versioning, deprecation, and onboarding lead times like the leverage they are. Every alliance is a multiplier on how many schools we can reach and how fast.
• Insanely close to users and their CRMs: You know our Advancement Services and IT users—the people who actually move and manage the data—better than anyone else at the company, and you know their CRMs the same way. You're on a text-message basis with the operators running data at our schools, swapping notes on a Tuesday morning, showing up to watch them wrestle a giving-day import, taking them to lunch to hear what's broken. And you know the systems cold: the data models, where constituent records split in half, why a sync fails silently, what "low lift" actually means to an API-averse team. That depth is where you earn the authority to decide what we build—and the credibility to hold the line when the room gets loud.
• Builder mindset: You don't just write PRDs—you make things, and you do it with AI in your hands all day. AI runs across your full workflow: synthesizing user interviews, interrogating data, drafting specs, prototyping flows, generating experiments you can test in hours instead of sprints. You use AI-powered tools (Claude Code, Cursor, Lovable, Figma Make, v0, and whatever's best this month) to ship small fixes, internal utilities, and—increasingly—the AI-enabled data-mapping and transformation tooling that lets a school get its data flowing without waiting on a CRM's API. If you see a broken flow and can fix it, you open a PR; you don't file a ticket and wait. This doesn't require a CS degree. It requires initiative, taste, and a refusal to let solvable problems sit.
• Set the pace: Speed and urgency aren't a style choice; they're the job. You make decisions fast—80% right today beats 100% right next week. Nobody hands you a neat prioritized list; you see the full landscape, judge what matters most right now, and move between things—15 minutes here, a full day there, a late night when something can't slip. You set the tone for everyone around you, and that tone is fast.

• A track record of moving the number, not just shipping. Significant PM experience (typically 6+ years) owning complex data and integration products from 0-to-1 and through real scale in high-growth environments, with a tight execution loop behind you. You can name the outcomes you owned, not just the launches you led.
• Integrations and CRM scar tissue. You've built API and flat-file pipelines and bi-directional syncs—and you've been burned enough by what breaks (matching and dedup, gift semantics, ID mismatches, silent failures) to design around it. B2B SaaS required; hands-on with a major CRM (Blackbaud, Salesforce, or similar) strongly preferred.
• You've owned partners, not just used them. 2+ years managing technical partnerships—joint roadmaps, sandboxes, versioning, deprecation—and the discipline of depending on systems whose roadmap and uptime aren't yours to control.
• AI-native, with receipts. You've gone from idea to working prototype with AI-powered tooling, and ideally shipped a fix or app that solved a real problem—with the judgment to know when your hands on the keyboard multiply the team and when they distract.
• Discovery and data instincts. You've validated ideas with real users, you can tell a customer ask from a customer need, and you run your own analyses instead of waiting on someone to pull the query.
• Technical fluency with engineers. You hold your own on architecture, security, data modeling, and integration trade-offs because you understand them—and you can reason about a canonical data model and how it maps across incompatible CRMs.

• Dynamic, emerging leader who is better at listening than speaking
• Thrives in ambiguity, creates order in chaos, and consistently thinks two steps ahead
• Hands-on builder excited to go deep into technical requirements, user flows, and data—and to reach for AI or open a PR when that's the fastest path
• Operates AI-first by default—AI is in the flow across research, drafting, analysis, prototyping, and shipping; not bolted on as an afterthought
• Strong collaborator who will naturally work cross-functionally but is also comfortable operating independently
• Intensely curious, always pushing to understand why things are the way they are and how they got that way
• Operates with a sense of urgency, maintains a fast pace, always pushing for faster
• Holds themself and others to high standards; always pursues excellence
• Deep sense of ownership and accountability; low maintenance, low drama
• Comfortable with strong opinions, loosely held—advocates passionately, then commits fully once a decision is made
• Runs towards big, ambitious goals rather than away from them
• Passionate about advancing the quality, the affordability, and the accessibility of education
• Radical empathy for our Partner schools, the fundraisers doing the hard work, and the donors who want to make a difference

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At GiveCampus, we value diversity and we pledge to foster an environment of support, inclusivity, and learning, both on the job and throughout the application process. In this spirit, we encourage candidates of all backgrounds to apply.

GiveCampus is an Equal Opportunity Employer. Applicants and employees are not discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.

If you feel like you don't meet all of the requirements for this role, please apply anyways. We know confidence gaps and imposter syndrome often get in the way of connecting with incredible people, and we don't want them to prevent us from meeting you.