Manager - Quality Technician Team

• Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience, or An Advanced Degree in a related field and minimum 5 years experience
• Experience leading technical teams in a quality assurance or operations environment. 

• Experience working in highly regulated industries governed by standards such as AS9100, AS9102, or AS13100.
• Formal auditor training or certification.
• Experience managing audits, driving continuous improvement initiatives, or implementing digital quality tools.
• Demonstrated ability to influence stakeholders, lead change, and elevate quality system performance.
• Demonstrated success collaborating across functions to achieve operational and quality goals.
• Communication skills with the ability to convey complex technical information to diverse audiences.

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

The Quality Assurance Technician (QAT) Manager provides strategic leadership for a multi‑shift team of 21 Quality Assurance Technicians, supported by two lead technicians. In this role, you will ensure consistent and effective execution of Quality Management System (QMS) requirements, strengthen quality performance across the site, and support production operations in meeting quality and delivery commitments. You will drive team development, oversee compliance activities, and partner with cross-functional leaders to resolve systemic quality issues.

This position plays a critical role in shaping site quality culture, reducing defects, ensuring compliance, and enabling the organization to meet its operational and customer commitments. It is an opportunity for an experienced quality leader to drive meaningful impact, develop a high-performing team, and contribute strategically to site success.

• →Lead, coach, and develop a multi‑shift QAT team, ensuring strong performance, clear expectations, and effective workload allocation.
• →Establish and maintain standard work to promote consistency, operational rigor, and compliance. 
• →Mentor production employees and quality technicians to build technical capability and reinforce quality culture. 
• →Ensure adherence to industry and regulatory standards through internal audits, external audit support, and corrective action execution.
• →Provide real-time guidance on the manufacturing floor.
• →Oversee containment activities, process walks, monthly floor sweeps, and special process verifications to assess and strengthen process health.
• →Approve Sherlock investigations and drive robust root cause and corrective action (RCCA) initiatives for workmanship and process issues.
• →Collaborate with cross-functional teams to investigate defects, implement corrective actions, and prevent recurrence.
• →Work with stakeholders to ensure internal audit findings are appropriately addressed on schedule. 
• →Systems Ownership & Continuous Improvement
• →Lead implementation and sustainment of key quality systems (such as the Quality Good Catch Program).
• →Oversee Quality Alerts, Quality Quick Links, and other communication tools to ensure timely and accurate distribution of quality information.
• →Manage stamp control, stamp audits, and all elements of the inspection authorization system (ASL).
• →Maintain QMS and training documentation owned by the QAT function.
• →Provide oversight of Ryder inspection activities to ensure alignment with site expectations and standards.
• →Track, analyze, and manage quality metrics and procedures to support continuous performance improvement.

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The next chapter of our future as an aerospace company is here, and we are excited about what this means for our employees and customers! Get onboard the Collins Aerospace Operations team and play a part in managing our innovative products from inception to delivery. The Operations team continues to grow and aims to strengthen the connection of Manufacturing Operations, Supply Chain and Environment, Health & Safety (EH&S) across Collins Aerospace. In this dynamic environment, you will have the opportunity to network across our businesses and functions, all while improving the productivity, quality and efficiency of our operations worldwide. 

Collins Aerospace, a RTX company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

*Please ensure the role type (defined below) is appropriate for your needs before applying to this role.