Principal Specialist - AI Product Designer

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.

What You Will Do *

• Design end-to-end product and interaction experiences for enterprise AI applications, agentic workflows, and AI platform capabilities from problem framing through production delivery.
• Translate complex AI capabilities and technical workflows into intuitive experiences for conversational AI, intelligent workflows, autonomous and semi-autonomous agents, and enterprise AI platforms.
• Design AI-native interaction patterns for uncertainty, recommendations, generated content, citations, evidence, agent progress, planned actions, permissions, trust, transparency, and user control.
• Design human-in-the-loop experiences that allow users to review, approve, modify, reject, pause, resume, correct, escalate, or override AI and agent actions.
• Create user journeys, workflow models, information architectures, wireframes, high-fidelity designs, interactive prototypes, and reusable design patterns for AI experiences.
• Build functional prototypes using modern design tools, frontend technologies, AI-assisted coding tools, LLM APIs, agent APIs, or representative AI behavior to validate interaction concepts before production engineering.
• Conduct user research, usability testing, design experiments, and product validation, and use findings and product feedback to continuously improve the experience.
• Partner closely with AI Application Engineers, Applied AI Engineers, AI Platform Engineers, Product Managers, and business stakeholders to move validated concepts into production.

What You Will Learn

• How AI changes product design when systems are probabilistic, dynamic, context-dependent, and capable of acting on behalf of users.
• How to design effective human-agent collaboration across approvals, delegated actions, uncertainty, evidence, feedback, correction, and failure recovery.
• How enterprise AI applications and platforms expose concepts such as agents, models, tools, permissions, traces, evaluations, deployments, and observability to users.
• How to rapidly prototype with real AI capabilities and use AI-assisted design and development tools to move from concept to testable experience faster.
• How user experience, engineering, security, Responsible AI, and enterprise governance considerations come together in AI-native product design.
• How designers in India can shape reusable AI interaction patterns and product experiences used across a global aerospace and defense enterprise

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