Program Quality Lead - onsite Woburn, MA

• Typically requires: a Bachelor’s degree in Science, Technology, Engineering, or Mathematics (STEM) and minimum 5 years prior relevant experience, or an advanced degree in a related field and minimum 2 years’ experience
  • Relevant experience includes work in quality or engineering
• Experience with ISO 9001 and/or AS9100 Quality Management Systems
• Experience with Dept of War, ISO, AS/QS, Good Manufacturing Practice (GMP), and/or other national / international standards
• Experience of a product life cycle from design through sustainment
• Experience using and applying Root Cause Corrective Action containment and analysis process and tools
• Active and transferable Secret U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.

• Experience with radar development, production or sustainment
• Working experience with Missile Defense Agency Mission Assurance Provisions Standard
• Working experience translating external and internal requirements and command media.
• Working experience in providing technical program expertise for manufacturing and/or design processes.
• Working and auditing experience with a Quality Management System (ISO 9001 and/or AS9100).
• Experience establishing customer relations and communications processes.
• Experience applying Government Quality Requirements and Standards including aerospace, commercial, defense, and space industries.
• Experience driving successful performance of major subcontractors, suppliers and/or IOTs
• Strong Understanding of Contracts / Contract Requirements
• Identify, analyze, and document problems with requirements, program functionality, and Software releases (tactile and simulation).
• Define and analyze Quality metrics.
• Collaborate cross functionally with the other QA leads and functions
• Assess Engineering work products (Peer Reviews, Configuration Control Boards, Code Reviews, Product Readiness and Sale, etc.) to identify and eliminate in-phase defects
• Perform project data analysis to drive root cause and correction action
• Participate in test preparation and execution to ensure requirements are verified
• Experience in gate reviews (e.g. Test Readiness, Ship Readiness)
• Experience in risk mitigation and opportunity management
• RMD Six Sigma and/or CORE qualified, or demonstrated skill
• Experience leading, coaching and mentoring others in routine settings and complex situations.
• Experience collaborating cross functionally with the other QA leads and functions
• Experience participating in test preparation and execution to ensure requirements are verified
• Experience in other functional areas such as engineering, supplier engineering, or operations.
• Experience using interpersonal skills and working with customers, suppliers, and in a team environment.
• Experience facilitating cross-functional teams in systematic improvement activities.
• Experience working with and technically interfacing with various engineering disciplines.
• Experience using sound judgement and applying resolution-making skills with appropriate supervisory intervention.
• Experience communicating verbally and in written communications and networking with other stakeholders.
• Experience in audits, nonconformance review boards (MRB/FRB), and Quality Management Systems.
• Knowledge of RTX/Raytheon/RMD policies and procedures

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedom and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

As the primary quality interface for customers and suppliers, you'll ensure the program meets all Quality & Mission Assurance requirements. This includes coordinating with functional Integrated Product Teams (IPTs) and overseeing the program consisting of software/system engineering design and development efforts, production, fabrication, assembly, deployment and sustainment efforts.

You'll develop and monitor quality metrics to drive continuous improvement initiatives, working closely with integrated product teams.

The PQL will be responsible for ensuring independent reviews and assessments of program performance are performed, including independent technical assessments of systems and software engineering, lessons learned, technology, and programmatic (cost, schedule, and risks and/or defects) practices assuring Quality management System (QMS) processes are defined and implemented.

• →You will engage on both strategic and tactical levels, focusing on quality, cost and schedule performance, early engagement, influencing and providing differentiating quality value to program teams and customers
• →You will develop partnerships with program and production stakeholders, IPTs, and support functions to drive issue resolution and implement improved processes.
• →You will develop and implement strategic and tactical Mission Assurance plans that will directly affect the program’s execution and influence.
• →You will initiate and perform root cause analysis, facilitate corrective actions, and implement closed loop process controls to improve product/process predictability and capability.
• →You will interpret command media in compliance to work being performed.
• →You will generate new Cost of Poor Quality (CoPQ) projects to reduce costs on the program.
• →You will implement Advanced Product Quality Planning in accordance with AS9145, as applicable.

Click on this link to read the Policy and Terms

This role is designated as Onsite: Employees who are working in onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.