Senior Supervisor- Census Data Stewards CKM

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

The Data Steward Manager leads the operational data stewardship function supporting Product Data. This role is responsible for managing a team of Data Stewards and ensuring that the processes, controls, and governance mechanisms required to maintain high-quality operational and master data are effectively implemented and continuously improved.

• →Lead and manage a team of Data Stewards, providing direction, coaching, and performance management.
• →Ensure day-to-day data stewardship operations meet defined SLAs and data quality KPIs.
• →Own and maintain data stewardship work instructions, operating procedures, and business rules, ensuring documentation remains current and aligned with evolving processes and systems.
• →Establish and monitor operational controls and dashboards to ensure data completeness, accuracy, and timeliness.
• →Oversee provider compliance with defined data contracts, escalating non-compliance and ensuring accountable teams address issues and align with agreed data standards and delivery commitments.
• →Ensure proper governance and maintenance of critical Master Data tables.
• →Oversee investigation and resolution of recurring or complex data quality issues, ensuring appropriate escalation and root cause analysis.
• →Facilitate Quality Clinics and governance reviews to address recurring data issues and drive preventive actions.
• →Represent the Product Data organization in governance discussions with Data Custodians, ensuring alignment on data standards, stewardship processes, and data quality expectations.
• →Translate operational challenges into process improvements, automation opportunities, and strengthened data validation controls.
• →Identify opportunities to improve data stewardship workflows, monitoring frameworks, and operational efficiency.
• →Ensure the stewardship team is properly trained on tools, business rules, and governance practices.
   

• Success in this role will be measured through:
• Sustained compliance with data quality KPIs (completeness, accuracy, timeliness).
• Effective team performance and operational delivery of the Data Stewardship function.
• Reduction of recurring data issues through preventive controls and process improvements.
• Well-maintained and current data stewardship procedures and work instructions.
• Strong collaboration with stakeholders to ensure data provider compliance and process alignment.
   

• B.Sc in Aircraft Maintenance Engineering or B.Sc in Computer Science or B.B.A in Aviation Management or B.B.A in Business Analytics.
• A University Degree or equivalent experience and minimum 8-12 years prior relevant experience, or
• An Advanced Degree in a related field and minimum 5 years of experience.
• Experience managing and developing a team, including providing direction, coaching, performance feedback, and workload prioritization.
• Experience driving operational performance of a team against defined SLAs, KPIs, and quality standards.
• Experience establishing or managing data governance, data stewardship, or operational data management processes.
• Experience coordinating cross-functional issue resolution with data providers, system owners, and operational stakeholders.
   

• Experience managing data stewardship or master data management teams in an enterprise environment.
• Experience implementing data quality monitoring frameworks, dashboards, or operational controls.
• Experience working with enterprise data platforms or operational systems such as SAP.
• Experience leading process improvement initiatives to strengthen data quality and operational efficiency.
   

• Shift Timings: 12.30pm to 9.30pm IST

This role requires flexibility to accommodate stakeholder interactions and support business requirements.

Onsite: Hybrid.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

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