People Business Partner

Genius AI is building technology to help local businesses run themselves. Genius AI products do the admin work that keeps practitioners from the work they love and the people they serve. From GlossGenius to Reception, its products work 24/7 on busywork like booking, marketing, client management, finances, staff and inventory management, and more.

Genius AI technology has saved businesses 106M in admin hours, earned them $2.0B in additional revenue, and facilitated more than 624M client touch points.

We are looking for a People Business Partner to own the day-to-day HR partnership for our Customer Experience (CX), Data, and G&A teams. This isn’t a role where you’ll inherit a finished operation or a rigid playbook. You will be building trust in real-time, solving complex problems, and scaling people practices across distinct, fast-moving organizations. You will be the go-to strategic sounding board for managers on everything from performance management and organizational design to leadership coaching. 

You will report to the Manager, People Business Partner. You must be commutable to our NYC headquarters and will operate in an in-person environment. We default to being in-office 3-4 days per week with required attendance on Tuesdays and Thursdays.

• →Drive the day-to-day HRBP relationship for Marketing, CX, Data, and G&A, managing performance cases end-to-end and escalating complex situations
• →Lead coaching conversations and interactive workshops that sharpen how managers develop, support, and lead their teams
• →Build deep fluency in your teams' goals and metrics so your guidance is grounded in real business context rather than a generic HR playbook
• →Use data and trends across your client groups to spot organizational risk early and recommend action before it becomes a bigger problem
• →Cultivate deep relationships across departments, becoming the advisor leaders turn to before a small friction point becomes a big problem
• →Contribute to broader People team initiatives, like org health surveys and talent reviews
• →Use AI to automate repeatable tasks and streamline workflows so your time can be spent on tasks that require human judgment

• 3+ years in HR business partnering or people operations, with a track record of owning performance management and employee relations independently
• Proven experience leveraging AI tools for people analytics, engagement insights, workforce planning, and streamlining workflows that enable you to invest your time in high impact, high judgement tasks
• You make decisions and move: you don't wait for perfect information, you set a direction, ship something, and iterate based on what you learn
• Demonstrated ability to translate data and insights into strategic actions that drive measurable business and people outcomes
• Experience influencing and partnering with senior leaders and cross-functional stakeholders