Applied AI & Automation Engineer (all genders)

We are a dynamic, fast-growing beauty and pro-aging company based in Berlin.

As Glow25 grows, more of our internal complexity shows up as manual work, fragile handoffs, and operational friction across teams like Operations, Support, Finance, and Technology.

This role exists to reduce that friction.

The focus is applied automation in production. The goal is to make existing processes faster, more reliable, and easier to operate by using software, integrations, and AI where it clearly adds value.

You will work on concrete, high-impact problems, typically end to end.

• Partner with Operations, Support, and Technology to understand where manual effort and repetition create friction.

• Focus on workflows that are high-volume, repeatable, and business-critical.

• Help prioritize opportunities based on impact, risk, and feasibility.

• Build production-grade workflows using APIs, webhooks, and event-based systems.

• Apply AI or LLMs for tasks such as classification, routing, summarization, or decision support, where they clearly add value.

• Integrate with existing systems rather than replacing them.

• Ensure automations are observable, testable, and maintainable.

• Monitor behavior in production and improve solutions over time.

• Reduce fragile one-off scripts in favor of reusable patterns.

• Experience designing and operating reliable automations in production, including workflow orchestration

• Comfortable working across imperfect systems and APIs, with a strong sense for operational risk and trade-offs

• Practical experience applying AI or LLMs in real workflows where they add clear, measurable value

• Thoughtful about when automation helps and when it does not