Senior Site Reliability Engineer

Are you ready to be a reliability leader for the security platforms that protect GoDaddy’s global footprint? Our Security Infrastructure Operations team is seeking a Senior Site Reliability Engineer to drive availability, performance, and operational excellence across our IDS/IPS, DDoS mitigation, and other security services. You’ll define SLOs, reduce toil with automation, and lead incident response for mission-critical security infrastructure.

• →Own reliability outcomes for security platforms by defining SLIs/SLOs and error budgets; build actionable alerting, dashboards, and runbooks
• →Architect and implement high availability, capacity planning, and disaster recovery for IDS/IPS, DDoS mitigation, and supporting services
• →Design zero/minimal-downtime maintenance and upgrade strategies for OS, firmware, and signature updates
• →Automate deployments, configuration, and compliance using SaltStack and Python
• →Operate and improve a heterogeneous stack: TrendMicro TippingPoint IPS, Suricata, NetScout/Arbor Sightline/TMS, HAProxy, Nginx, Juniper, Palo Alto, Kentik/KProxy
• →Build and evolve observability: Icinga alerting, Grafana dashboards, InfluxDB metrics, rsyslog pipelines; drive SLO-based alerting and noise reduction
• →Lead incident response within a 24/7 on-call rotation; act as incident commander, drive rapid mitigation, and run blameless postmortems with durable fixes
• →Reduce toil through self-service tooling, APIs, and automated health checks; champion reliability reviews and game days/chaos testing
• →Ensure audit-ready operations aligned to WebTrust and PCI-DSS; uphold change management, configuration baselines, and access controls
• →Collaborate with Network Engineering, Security Architecture, Hosting, and Product teams; mentor and provide technical guidance to 2–3 contractors
• →Maintain high-quality operational documentation, SOPs, and architectural diagrams

• 5+ years in SRE/production operations or platform engineering supporting large-scale, mission-critical systems; experience with network/security platforms
• Expert-level SaltStack for configuration management and automation ie. Puppet Ansible
• Strong Linux administration and troubleshooting; deep understanding of TCP/IP, routing, L4–L7, and load balancing
• Proficiency in Python for automation, tooling, and integrations; familiarity with software engineering practices (code reviews, testing, CI/CD)
• Observability at scale: Icinga, Grafana, InfluxDB, and rsyslog
• Git-based workflows and Infrastructure as Code concepts
• Proven effectiveness in a 24/7 operations environment with on-call responsibilities and incident management
• Excellent technical writing and documentation skills; ability to lead and mentor contractors

• Hands-on administration of IDS/IPS and DDoS platforms (TrendMicro TippingPoint, Suricata, NetScout/Arbor Sightline/TMS)
• Experience with HAProxy and Nginx; Juniper and Palo Alto administration
• Bachelor’s degree in Computer Science, Information Technology, or related field
• Industry certifications (Security+, CISSP, Linux+)
• Experience in web hosting, ISP, or managed service provider environments
• Background in incident response, change management, and compliance audits
• Experience operating hybrid cloud/on-premises infrastructure; understanding of WebTrust and PCI-DSS operational requirements