Gold Care Homes

Lynwood Care Centre is a warm and welcoming purpose-built nursing home offering a spacious and comfortable environment and 24-hour care and support for older adults. Our home is divided into several smaller ‘houses,’ where our staff really get know their residents, allowing for a more personalised approach to the care we provide.

• →General reception duties, taking calls, transferring to departments, greeting visitors
• →Duties will include general correspondence, telephone enquiries and reception duties, preparation of timesheets and submission of summaries relating to payroll, record keeping and taking minutes of meetings.
• →To provide accurate and efficient typing support from written and recorded material, utilising Microsoft Office to ensure the layout and appearance meet corporate standards, maintaining confidentiality at all times
• →To support the Home Manager and Deputy Manager in the delivery of corporate/strategic objectives and administration tasks, including diary management, preparation and coordinating of meetings.
• →To coordinate the duty rota, liaise with Bank and Agency staff when required.
• →To sort and distribute mail accordingly throughout the Home.
• →You will support the recruitment process for new employees, ensuring all paperwork and relevant documentation is complete.
• →Keep accurate records of all relevant residents’ documentation to include financial contracts, monthly invoice requests and payments, pocket money cash records and sundry invoices.
• →Provide all financial invoicing and information to clients (or next of kin) including sundry invoices. Liaise where necessary to resolve queries and corrections and follow-up any unpaid invoices.
• →Maintain records of client admissions, hospitalisation and discharges to ensure correct charges are invoiced.
• →Process Social Services Assessment forms. Invoice and liaise where necessary with Social Services’ Finance department. Chase late payments.
• →Provide monthly summary of invoices issued and payments received to Head Office All management information to be supplied to line manager monthly.
• →Prepare and submit data relating to petty cash and wages totals-monthly
• →Match supplier invoices / delivery notes and obtain authorisation to pay prior to submission to Head Office for payment. Liaise with suppliers on queries and refer to home manager where problems exist.
• →Provide an efficient telephone and reception service to the general public and relatives /visitors to the home.
• →Attend training courses and sessions as required.
• →Maintain client, staff and business confidentiality at all times.
• →Prepare and maintain stationary orders, stock and records.
• →To answer the telephone, record accurate messages, respond positively to problems and queries and deal appropriately with any visitors to the home.
• →To ensure all internal and external customer interactions are met with a welcoming and professional manner.