Front Desk Service Motivator Opening Shift

Kirkland-Wamid

Front Desk AgentHospitality & Tourism

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Quick Summary

Overview

Benefits: Opportunity for advancement Training & development Employee discounts Location: 11133 120th Ave NE, Kirkland, WA Employment Type: Part-Time, hourly Shift: Opening, beginning at 4:35am,

Technical Tools

Front Desk AgentHospitality & Tourism

Benefits:

Opportunity for advancement
Training & development
Employee discounts

Location: 11133 120th Ave NE, Kirkland, WA
Employment Type: Part-Time, hourly

Shift: Opening, beginning at 4:35am, combination of weekdays + weekends

Position Overview
As our opening Service Motivator, you are the first person members see each morning, and you set the energy for the day ahead. Your role is to create memorable experiences and guide guests toward joining the gym, and both are expected every shift. We provide full training, and many of our managers have begun their careers in this role.

Our Values: Motivating, Authentic, and Passionate in every interaction.

Key Responsibilities

Member Experience and Growth

Greet every member by first name and every guest with a smile
Maintain front desk security by making sure every member and guest is checked in
Make every member and guest experience memorable
Answer phone calls and questions about the club and services
Lead tours and help guests choose the membership that best fits their goals
Enroll new members and introduce personal training and other club services
Follow up with guests after their visits

Opening and Club Operations

Open the club on schedule and complete all opening procedures
Review the previous evening's shift log and make sure the club is clean, stocked, and ready before members arrive
Process retail and membership transactions
Assist members with account and billing questions, escalating issues to management as needed
Log maintenance needs and report safety concerns or incidents to management
Support additional duties as needed

Qualifications

Friendly, positive, and genuinely motivated to help people
Comfortable talking with anyone, in person and by phone
Able to manage multiple tasks and stay composed during busy periods
Comfortable using computers and basic software
Dependable and punctual
Available for early mornings, including some weekends and holidays
High school diploma or equivalent, or currently enrolled
Must be CPR/AED certified or willing to obtain CPR certification within 30 days of employment.

Compensation and Benefits

$17.13 - $18.00 per hour, based on experience
Complimentary membership at all Gold's Gym PNW clubs, including tanning, red light therapy, and guest privileges
Paid sick leave
Opportunities to progress into management

Work Environment
You'll be on your feet for the entire shift and must be comfortable with that. This role also requires moving throughout the club and lifting up to 55 lbs. Mornings bring a steady flow of regular members, with music and equipment noise throughout.

Location & Eligibility

Where is the job

Kirkland-Wa

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $35,630–$37,440 a year; In line with the $36,400 median for Front Desk Agent jobs on Jobera (465 salaries).
Posted: Today
Employer: has 47 open jobs on Jobera.