Foxboro- Retail Team Lead/Shift Manager

OperationsShift Supervisor

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Overview

Team Lead/Shift Manager: Goodwill Industries of Greater Cleveland & East Central Ohio Location: Jackson Township, OH | Pay: $16.30 | Type: Hourly,

Technical Tools

OperationsShift Supervisor

~1 min read

Oversee daily store operations, including donation processing and pricing, and keep the sales floor attractive through effective merchandising
Run all store operations in the absence of the store manager or assistant manager during your scheduled shift
Process transactions accurately, manage cash operations including daily counts and over/short reconciliation, and handle customer disputes and exchanges
Help manage the backroom warehouse, including loading and unloading donations with material handling equipment
Coach and train team members, handle day-to-day employee relations, and partner with HR when needed
Lead your team in meeting hourly and daily production goals
Model and enforce safe working conditions and keep the building and property clean and organized
Support the "You Changed a Life" campaign
Plan the day, handle end-of-day tasks, and keep the facility secure

~1 min read

Six or more months of retail sales experience preferred, or demonstrated potential for management
Strong judgment, problem-solving, and communication skills
Strong organization and time management
Knowledge of merchandise such as name brand, antiques, vintage, and collectibles
Experience with computers preferred
First aid and CPR certification required (can get certified after hire)
High school diploma or GED preferred
Valid driver's license and auto insurance