Director of Facilities Management

Goodwin Living is proud to be recognized as a Top Workplace in the greater Washington, D.C. region by The Washington Post every year since 2019 — and now nationally by USA Today. Since 2022, we’ve also been annually recognized as one of the top 100 employers for interns by the Top Virginia Employers for Intern Awards. These honors are based entirely on feedback from our team members, gathered through an annual third-party survey. Here’s what they say makes us stand out:

• Embracing Diversity: Our strength is in our diverse team from over 65 countries, fostering an inclusive and vibrant culture that values every voice. 
• Growth and Opportunities: We bolster personal and professional development, offering myriad opportunities, from on-the-job training to mentorship programs and financial support, to help you reach your full potential. 
• Valuing Our Team Members: By prioritizing team member satisfaction, we create a fulfilling work environment with competitive benefits, work-life balance, and recognition programs, ensuring our team feels appreciated and valued. 

Position is primarily responsible for leadership of the Facilities Management Department including the campus facility, property grounds, equipment, and building systems in accordance with policies, procedures, and any regulatory requirements. Provides oversight of team members to ensure a safe, successful maintenance program and life safety compliance across the campus. May lead other departments as assigned.

• In conjunction with the Associate Executive Director (AED), and consistent with organizational goals and objectives, develops and implements action plans for achievement of goals and objectives within agreed-upon timeframes, involving staff as appropriate. Regularly reports status of goal attainment to the AED.
• Oversees department functions, processes and team members to ensure effective maintenance and management of all aspects of the property, buildings, grounds, systems, and equipment. Ensures quality management across all operations.
• Drives progress to meet or exceed established KPIs for the department including but not limited to budget management, retention/turnover, and survey results such as Employee Engagement, Department of Health or Department of Social Services surveys/inspections, and resident surveys (e.g., Holleran).
• Oversees the budget planning and development process for the department. Manages all costs and expenses, making recommendations to the AED on cost containment.
• Operates the department(s) within established budgetary parameters. Prepares budgets and related reports as required and continuously monitors financial performance. Reports variances of actual-to-budgeted financial performance to the AED on a regular basis. Effectively uses resources and strives for efficiency.
• Review staffing schedule for proper weekly coverage including evenings, weekends, holidays, and on-call schedules. Collaborate with Manager on reviewing and approving/denying PTO requests.
• Oversees the development and coordination of all departmental in-services, training, and inspection schedules.
• Partners with the Associate Executive Director and Human Resources leadership to address performance or behavioral issues and implement corrective action efficiently and effectively including written documentation.
• Leads the department’s role in the development, management or oversight of capital construction and renovation projects, including writing RFPs, selecting contractors, budget management, compliance, and program management.
• Collaborates with other departments as needed on the development, coordination, and implementation of capital construction and renovation projects.
• Oversees the effective direction and scheduling of externally contracted services providers performing building maintenance and repairs. Approves invoices for payment after inspection confirms full and satisfactory completion.
• Delivers the Fire and Life Safety Education module of Goodwin Living Orientation (GLO).
• Maintains a working knowledge of building systems, Worxhub, preventative maintenance and schedules, and regulations/compliance with local, state, and federal laws including OSHA, Fire, EPA, etc.

• Undergraduate degree in Engineering, Business Management or equivalent experience preferred
• Certified Facility Management I (CFM)certificate strongly desired.
• Must have a minimum of 5-10 years of leadership experience overseeing building operations and maintenance with financial, operational, project management, and personnel responsibility.
• Strong business writing and verbal communication skills required.
• Proficiency with computers and the Microsoft office suite required.
• Experience with maintenance management software is highly preferred.
• Must possess ability to deal tactfully and effectively with residents, team members and others.
• Knowledge of security systems, Closed-Circuit Television (CCTV), Audio/Visual (AV) systems a plus.
• Ability to understand technical specifications, descriptions, drawings, and blueprints.
• Ability to draft and complete specifications and standards for requests for proposals and requests for quotes.
• Ability to evaluate proposals.

At Goodwin Living, we can all find work with purpose! As a nonprofit senior living and healthcare organization based in Alexandria, Virginia, we are driven by our mission: to support, honor and uplift the lives of older adults and those who care for them. Our commitment to our team members is written directly into that statement. We create an enriching and supportive work environment that has earned us Top Workplace recognition by The Washington Post since 2019 and, more recently, national recognition by USA Today. These honors reflect the culture our team members foster every day — one rooted in purpose, belonging, and growth.