Partner Development Manager

At GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new opportunities, personalize outreach, and deliver results for our customers and partners. Here, you’ll use creative problem-solving and data-driven insights to prospect effectively and match our solutions to each unique need. Join our team, where your ideas and ambition help us better support our customers and shape GoTo’s future.     

Your Day to Day 

As a Partner Development Manager, you will help grow GoTo’s partner ecosystem in Mexico. You will identify and recruit partners with the potential to build a successful business with GoTo, guide them from their first conversation through activation, and work with our Regional Partner Sales Managers (RPSMs) to develop selected existing partners. You will also help keep our partner network informed, connected, and engaged. 

• Partner Recruitment – Identify and engage prospective partners that are a strong fit for GoTo’s solutions and partner program. Present our value proposition and guide qualified partners through the partnership agreement process.  

• Onboarding and Activation – Deliver initial training on the partner program and processes. Coordinate technical training and knowledge validation with Solution Consultants, agree on an initial action plan, and hand the partner over to an RPSM. Check in monthly during the first 90 days to help address barriers and support execution of the plan.  

• Existing Partner Development – Work with RPSMs to identify partners with growth potential, understand their goals and challenges, and create and execute practical development plans together.  

• Partner Network Engagement – Keep partners informed about program updates, products, and market opportunities through email, webinars, and our partner community. Help organize and present webinars, connect partners with in-person workshops, gather feedback, and work with the team on improvements. 

• Prioritization and Progress – Assess partner potential with the team, prioritize development efforts, and track progress from recruitment through activation. Monitor results across the partners you support and use those insights to improve action plans.

What We’re Looking For 

As a Partner Development Manager, your background will look like:

• Experience recruiting, onboarding, enabling, or developing B2B technology channel partners in Mexico. · Practical knowledge of the Mexican technology channel and of UCaaS, CCaaS/CX, UCC, telecom, SaaS, or a closely related market. 

• Ability to identify promising partners, understand their business goals, and build plans that help them succeed with GoTo. 

• A track record of turning plans into action: engaging partners, creating materials, coordinating across teams, and following through on results. 

• Professional fluency in spoken and written Spanish, with intermediate English proficiency, complemented by strong relationship-building, communication, presentation, and facilitation skills, including experience leading trainings or webinars.

• Ability to work closely with RPSMs, Solution Consultants, Marketing, BDRs, Operations, Sales Operations, and Enablement. 

• Comfort using CRM data and partner performance indicators to prioritize work and improve development plans. 
• Based in Mexico City and able to attend frequent in-person partner activities and team meetings.