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Gouspack6d ago

Operations Coordinator - 833

Milford, OH - Option Care (cust site)Full Time - Hourlymid
OperationsOperations Coordinator
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Quick Summary

Requirements Summary

Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time. Create route pursuant to customer requirements.

Technical Tools
OperationsOperations Coordinator
USPack is a leading logistics provider custom built for the evolving needs of businesses in today’s same-day delivery world. At USPack our focus every day is to help brands and businesses win in the delivery economy. That’s why we keep our finger on the pulse of the latest trends and developments that impact our business and our customers’ businesses. That’s how we stay ahead. That’s how we help our customers win.  
Find out more at: www.gouspack.com 
 
At USPack, we know our people set us apart. And that’s why we do everything we can to invest in them and help them grow every day.We don’t put people in jobs, we work with them to develop long-term career paths that are rewarding, challenging, and fulfilling. We’ve built an inclusive culture where everyone has a voice and a sense of belonging. We value input, we demand collaboration, and we recognize performance. We work together, we play together, and we succeed together! Get on the path to a successful career that delivers more! 
 
USPack’s Benefits for Full Time positions include: 
• 401(K) 
• Health Insurance 
• Disability/Life Insurance 
• Paid Time Off (PTO) 
• Paid Holidays 

USPack’s Benefits for Part Time positions include: 
• 401(K) 
• Paid Sick Time 


This position provides overall coordination to ensure all company goals are met for a particular operation(s) and client(s).  This position is responsible to participate in the contracting activities associated with Independent Contractors (IC’s) that provide delivery equipment and transport products from our clients’ location(s) to designated locations as requested by the customer. This is an entry level position.
 
To perform this job successfully, an individual must be able to perform the following essential duties satisfactorily; other duties may be assigned. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
Individual tasks shall include but not be limited to the following:
  • Monitor to ensure all routes are covered, IC check-in is complete and communicated to the customer, and that routes run on time. 
  • Create route pursuant to customer requirements. Ensure IC that accepted dispatch provides the delivery services, and communicate changes to dispatch department and IC’s as needed.
  • Monitor dispatch board to ensure customer requested delivery times are being met.
  • Communicate any delays and/or problems to the customer and dispatch department.
  • Ensure IC’s are providing services in the vehicle type requested by the customer.
  • Ensure compliance with IC log in process and EC-mobile.
  • Work directly with IC’s to assist with issues they may encounter while under dispatch.
  • Assist in arranging for STAT coverage for customers, as needed.
  • When necessary, will restructure routes as requested by the customer, to ensure on-time execution.
  • Ensure IC’s are providing contracted delivery services in compliance with customer regulations.
  • Assist with contracting of IC’s as needed.
  • Complete daily service reports as required by the customer.
  • Create and process administrative reports and paperwork as directed.
  • Follow up with IC’s to ensure their paperwork is up to date, as needed.
  • Ensure IC’s are providing services in a uniform shirt with visible ID badge, as required by customers for identification and security purposes.
  • Perform other duties as assigned.
  • Basic MS Office Programs (Outlook, Excel, and Word) experience required.
  • Proactive and resourceful. Ability to work effectively in a fast-paced environment.
  • Independent judgment required to plan, prioritize, and organize competing tasks or demands that may be deadline driven.
  • Must maintain valid driver’s license and clean, functional vehicle.
  • Ability to develop and maintain meaningful business relationships with customers.
  • Ability to lift up to 50 pounds on occasion.
  • Ability to work overtime as necessary.
  • College Degree or a High School Diploma with equivalent combination of education and experience.
  • Six Sigma Green Belt Certification preferred.

    • Location & Eligibility

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    Location terms not specified
    Who can apply
    Same as job location

    Listing Details

    Posted
    April 27, 2026
    First seen
    April 28, 2026
    Last seen
    May 3, 2026

    Posting Health

    Days active
    5
    Repost count
    0
    Trust Level
    37%
    Scored at
    May 3, 2026

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