Operations Coordinator - 19639

Our client is seeking a highly organized and proactive Operations Coordinator to support day-to-day operations across a fast-paced real estate renovation environment.

This is a high-volume, high-context, and high-trust role where you will be responsible for coordinating multiple moving parts simultaneously—from tenant maintenance requests to vendor management and crew dispatch. You will act as a key operational hub, allowing leadership to stay focused on strategy while ensuring execution runs smoothly.

The primary function of this role is to coordinate maintenance operations, vendor workflows, and internal/external teams, ensuring efficient execution across multiple active projects.

• Serve as the main point of contact for property managers and tenants

• Intake and triage maintenance requests (emergency vs. routine)

• Schedule service windows and coordinate property access

• Manage follow-ups and ensure issue resolution

• Place daily orders for paint and construction materials

• Prepare detailed material lists for subcontractors

• Track receipts and maintain accurate records for accounting

• Source and manage multiple vendors for specialized repairs (e.g., HVAC, electrical)

• Send scopes of work and follow up consistently for quotes

• Coordinate site visits and provide recommendations to leadership

• Dispatch and coordinate external crews on a daily basis

• Handle onboarding (documentation, payment setup, communication channels)

• Track time and manage ongoing contractor relationships

• Address performance issues and assist with offboarding when necessary

• Plan daily routes and schedules for internal maintenance teams

• Provide real-time updates and adjust schedules as needed

• Support onboarding of new team members into workflows

• Coordinate communication between property managers and operations

• Handle escalations and ensure timely resolution of issues

• Manage logistics such as key pickups and access coordination

• 2–5 years of experience in operations, coordination, or a similar role

• • Experience in real estate, construction, or property management environments

  • Familiarity with maintenance workflows and vendor coordination

  • Experience working with subcontractors and field teams

  • Ability to manage logistics across multiple projects or properties

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• Full-time, remote position

• Schedule: Monday–Friday, ~5:30/6:00 AM – 3:00 PM EST

• High-volume, operations-focused role requiring real-time responsiveness

• High ownership and responsibility within daily operations

• Direct collaboration with leadership

• Fast-paced environment with constant problem-solving

• Opportunity to play a critical role in scaling operations

• Highly organized operators who thrive in fast-moving environments

• Strong communicators who can manage multiple stakeholders at once

• Individuals who enjoy solving problems and keeping systems running efficiently

• Bilingual professionals comfortable working across teams and cultures