Quality Care Coordinator

BENEFITS

• 401K match
• 8 paid holidays
• Employee wellness program focusing on physical, mental, and financial wellness

EXAMPLES OF DUTIES: (This list may not be all inclusive.)

- Possesses a comprehensive understanding of individual health plans, quality care frameworks, and associated measures (e.g. healthcare effectiveness data and information set (HEDIS).
- Monitors quality metrics, category changes, volume/census date, and reporting requirements to ensure compliance and effective implementation.
- Conducts research to identify best practices and opportunities for improving quality outcomes.
- Provides actionable recommendations and insights to enhance performance in key focus areas.
- Analyzes written and electronic reports to identify appropriate patient engagement methods (e.g., mail, phone) and ensures accurate documentation in the electronic medical record (EMR).
- Leverages advanced technologies to evaluate, monitor, and report data, driving improvements in patient utilization of Grace Health’s services.
- Reviews and assesses patient medical records to evaluate quality indicators and address gaps in care.
- Develops and tracks improvement strategies targeting low-performing indicators, ensuring measurable and sustainable progress over time.
- Supports the quality team to implement initiatives aimed at enhancing patient care outcomes.
- Supports organizational change by assisting in the development and refinement of processes and procedures.
- Collaborates with cross-functional teams to drive quality improvement efforts across the agency.

Professional/Technical Knowledge:

1) Advanced work-related skills beyond completion of high school, including written and verbal communications skills, computer skills, mathematical, technical or health care related knowledge frequently acquired through work experience or an associate degree program.
2) Knowledge and training in the field of healthcare
3) Expected to learn and maintain higher level skills of the trade/profession, in addition to the basic training of the trade/profession

Certificate/License: None

GH26