Front Desk Receptionist

We’re proud to be a leader in the orthopedic healthcare industry and one of the largest orthopedic practices in the Western United States. When you join our team, you become part of a dedicated group of professionals who have the resources, training, and expertise to deliver the most advanced orthopedic care to our patients.

• We are looking for a Full Time Front Desk Receptionist to join our team

• →Accurately registering patients by collecting required data, registering insurance, collecting co-pays, co-insurance, surgery deposits, payment on accounts
• →Scanning IDs and insurance cards, printing and obtaining signatures on all required documents
• →Scheduling appointments accurately with correct physician
• →Responsible for obtaining any authorizations, interpreters or transportation for appointments that require them
• →Responding to alert notes that apply to front desk
• →Completing daily paperwork such as data details, financial policies & privacy notices should be entered on a daily basis and expire alert notes if the task has been completed
• →Scanning documents daily such as data details, financial policies, privacies, authorizations, referrals and miscellaneous documents
• →Sorting incoming faxes from the fax machine, delegate to the correct person or department
• →Overseeing the waiting room to assure all patients are attended to within a reasonable amount of time
• →Informing all patients if MD/PA/NP is running behind
• →50% travel between Capitola, and Watsonville required
• →Additional duties as assigned

• High School Diploma or equivalent

• 1 year experience at a medical practice preferred
• Bilingual in Spanish preferred