Customer Service Support Specialist

United States·Southingtonmid

Customer SupportCustomer Service Representative

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Quick Summary

Requirements Summary

$18.50 to $19.50 p/hour. As an organization focused on helping both the people we serve and our employees succeed, we foster a culture where individuals can grow, thrive,

Technical Tools

Customer SupportCustomer Service Representative

Responsibilities

~1 min read

→Make and receive phone calls to support external and internal stakeholders
→Enter information into databases, such as a call log, for effective record keeping
→Prepare and send documents via DocuSign or email
→Ensure the proper naming and saving of documents in the document management system
→Assist customers in returning documents
→Manage DocuSign accounts and support issues from the operations staff and customers
→Ensure all compliance standards are met for audit purposes
→Timesheet reviewing and time tracking
→Accurately and efficiently complete payroll checklists for assigned agencies
→Work with your team leader to identify strategies for reducing errors
→Collaborate with your team to resolve rejected timesheet issues

Requirements

~1 min read

1 years of experience relevant to the work performed
High School Diploma or GED required; Associate degree preferred

What We Offer

~1 min read

Location & Eligibility

Where is the job

Southington, United States

On-site at the office

Who can apply

About this job

Pay per year: ≈ $38,480–$40,560 a year; In line with the $39,598 median for Customer Service Representative jobs on Jobera (2,662 salaries).
Who can apply: United States
Posted: Today
Employer: has 232 open jobs on Jobera.