Infrastructure Technician (II)

• →Serve as first point of contact between end-users and IT staff to identify the root cause of an issue.
• →Communicate regularly with office staff to ensure computer equipment is working correctly and respond in a timely manner to solve problems.
• →Regular, skilled use of more complex machines, including word processors or personal computers; responsible for basic troubleshooting and repair or manipulation of data using published software.
• →Keep computers and peripherals up to date and functioning properly.
• →Screen complex, technical or specialized literature for referral.
• →Perform routine maintenance and management of infrastructure and systems.
• →Support Cloud infrastructure settings and deployment.

• CompTIA A+ or Microsoft Certification or equivalent experience a plus
• Degree in Information Technology preferred
• Network troubleshooting basics

GT Independence is an equal opportunity/affirmative action employer. All qualified applicants will be considered without regard to age, race,
color, sex, religion, nation origin, marital status, ancestry, hairstyle, citizenship, veteran status, sexual orientation or preference, or physical or
mental disability.