Operations Support Intern

Leadership & Operational Shadowing

• →Acquire knowledge of all relevant store operations policies, procedures, and professional competencies.
• →Prepare a summary presentation or report on a specific operational area to be reviewed by management at the end of the program.
• →Attend department meetings and training sessions to develop subject matter expertise.

Customer Experience & Administration

• →Provide high-quality service by greeting customers and assisting with product inquiries.
• →Students will closely observe and analyze professional customer service techniques, shadowing team members to learn how to identify customer needs, resolve conflicts, and demonstrate empathy
• →Assist with customer issues and help manage loyalty program rewards.

Inventory & Store Merchandising

• →Assist with inventory management, including "First-In, First-Out" (FIFO) rotation, stock efficiency, and using inventory tracking tools (aisle guns).
• →Perform the arrangement and visual display of grocery items, fresh produce, and specialty goods to understand consumer psychology, shelf-space optimization, and inventory rotation.
• →Monitor expiration dates and ensure accurate price labeling and organizational standards.
• →Conduct regular "store walks" to identify and improve store conditions and stock efficiency.
• →Observe produce, meat and seafood departments to learn the back-end operations of each departments

• Currently enrolled at Dallas College in Business or relevant major