Client Service Coordinator - Tysons Corner

A Day in the Life of a Client Service Coordinator:

You'll be Responsible for the Centers administrative and office support functions along with any activities.

• Facilitating new client and existing member flow.
• Communicating important details across all departments
• Actively manages all scheduling activities and responsible for delivering the ultimate client experience ("UCE") to all clients.

What You'll Need:

• 2+ years of administrative assistant and customer service experience.
• Actively manages scheduling activities, including booking and appointment confirmations.
• Assist with inventory management, including full responsibility of ordering and collections.
• Persuasive selling techniques of promotions.
• Ability to build trust and preserve strong client and team relationships.
• Passionate and energetic about helping others, displaying genuine care and compassion
• Have the ability to work independently and adapt to business needs.
• Willing to continuously improve and eagerness to learn new skills and techniques.
• Strong active listening skills
• Bilingual (English/ Spanish) a plus.

Great Perks & Benefits:

Attractive work hours: Tuesday through Saturday, with Sundays and Mondays off. Salons are closed for most major holidays.

• Review our full benefits here: Hairclub Employee Benefits | Employee Benefits

Receive the best benefits in the industry, including:

• Paid time off (PTO)
• Full, comprehensive benefits (medical insurance, dental insurance, life insurance and more)
• A 401(k)-retirement savings plan with company match
• Tuition reimbursement
• Company-paid training
• A wealth of opportunities for growth and advancement

Hair Club is an Equal Opportunity Employer