Client Care Coordinator

Virginia Beach-Vamid

Care CoordinatorHealthcare Non-Clinical

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Quick Summary

Overview

Who We Are For 10 years, Life’s At Home Care has helped clients remain safe and independent at home through compassionate, dependable, personalized care.

Technical Tools

Care CoordinatorHealthcare Non-Clinical

Who We Are

For 10 years, Life’s At Home Care has helped clients remain safe and independent at home through compassionate, dependable, personalized care. We are a growing home care agency that values clinical judgment, responsive communication, strong caregiver support, and lasting relationships with clients and families.

Do you Enjoy working with seniors, supporting caregivers, and helping things run smoothly? Join Life’s At Home Care as our Client Care Coordinator. You’ll help new clients get off to a great start and stay connected with families and caregivers to make sure care is going well.

This is a 40-hour-per-week role, primarily based in our office with about 25% local fieldwork, including travel. Field time may vary with new admissions and client needs.

Responsibilities

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· Coordinate admissions, caregiver matching, and in-person first-shift introductions.

· Check in with clients and caregivers, resolve concerns, and follow through on solutions.

· Make targeted quality visits and group nearby stops to reduce driving.

· Support caregiver orientation and coaching with the RN, and present caregiver recognition awards.

· Keep WellSky records current and coordinate with the Branch Manager, RN, and scheduler.

· Care coordination, client service, case management, or caregiver supervision experience.

· Social work or human services degree preferred; experienced CNAs with strong office and coordination skills welcome.

· Professional communication, sound judgment, discretion, and dependable follow-through.

· Strong computer and organizational skills; valid driver’s license, reliable transportation, acceptable driving record, and ability to meet background screening requirements.

What We Offer

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You’ll build relationships with clients and caregivers, have a voice in how we improve our services, and help seniors feel supported at home. We value teamwork, respectful communication, and people who take pride in their work, with opportunities to learn and grow with our privately owned agency.

PTO

Medical, Dental, and vision benefits
Retirement plan
Performance bonus opportunity
Business mileage reimbursement under agency policy
Paid continuing education

Apply through this posting with your resume. We’d love to hear how your experience would help our clients and caregivers.