Director, Continuous Improvement

• Leads continuous improvement initiatives for one or more areas of the organization. Identifies and develops process improvement and business transformation opportunities based on business priorities that result in a better customer experience, top-line growth, and bottom-line profitability.

• →Directs a team of process improvement professionals (e.g. Lean Six Sigma), including hiring talent, providing coaching and feedback to direct and indirect reports, and delegating work tasks to associates.
• →Leads the development and implementation of continuous improvement initiatives to improve business operations and processes within the organization.   
• →Manages all project activities for continuous improvement and performance enhancements.
• →Directs project selection, tracking, and management reporting for all continuous improvement projects.
• →Stays current and up to date on process improvement benchmarking and market activity.
• →Leads the development of continuous improvement programs and provides direction and strategy for translating results into actionable improvements that enhance the customer experience.
• →Develops and maintains continuous improvement success scorecards and related metrics. 

• Problems are typically defined by higher level leadership. Problems are difficult. Solutions require analysis and investigation.
• Decides how to achieve planned results within an organization's plans, policies, and guidelines. May set or change plans/goals within respective department or area.
• May manage department via multiple layers of managers OR directly supervise a staff of professional individual contributors at the senior or technical advisor level.

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel 20% to 50% of the time.

• Typically requires BS/BA in a related discipline. Generally 9+ years of experience in a related field, including several years in a management/supervisory capacity.

We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.

HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.