Healthcare Success

We're seeking a Senior Account Manager based in the Los Angeles area to lead high-value client relationships and drive measurable results across integrated digital marketing programs. You'll serve as the main point of contact for your accounts, acting as both a strategic partner and day-to-day lead — ensuring campaigns deliver impact, alignment, and exceptional client experience.

This is a hybrid role requiring you to meet with clients in person multiple times per week throughout the Greater Los Angeles area. While some work can be done remotely, regular face-to-face client interaction is essential to this position.

This role is ideal for someone who thrives in a fast-paced, entrepreneurial agency environment; a confident operator who can move between strategy and execution, think proactively, and build strong cross-functional alignment. You'll work hand-in-hand with Paid Media, SEO, Creative, Content, and Development teams to bring campaigns to life, identify growth opportunities, and keep every initiative on track.

Client Leadership & Strategy

• →Serve as the primary relationship owner for assigned clients, managing day-to-day communication and long-term strategic alignment through regular in-person meetings in the Los Angeles area.
• →Develop a deep understanding of each client's goals, audiences, and business challenges to shape cross-channel marketing plans.
• →Lead strategic planning discussions, quarterly reviews, and performance updates, connecting results to client ROI and growth goals.
• →Translate client objectives into actionable strategies and clearly defined deliverables for internal teams.
• →Act as a trusted marketing advisor who proactively surfaces opportunities and provides data-driven recommendations.

Execution & Collaboration

• →Partner closely with internal teams (Paid Media, SEO, Creative, Content, Development, Analytics) to ensure cohesive campaign execution.
• →Manage project workflows, deliverables, and timelines — ensuring quality and accountability across every touchpoint.
• →Anticipate challenges and proactively resolve issues through clear communication and collaborative problem-solving.
• →Lead client meetings, presentations, and performance recaps with confidence, precision, and authority — both virtually and in person at client locations throughout LA.

Growth & Optimization

• →Identify opportunities to expand client engagements through cross-channel initiatives or performance enhancements.
• →Collaborate with leadership to develop strategic growth plans, upsell recommendations, and testing roadmaps.
• →Maintain high client satisfaction and retention through proactive relationship management and measurable impact.
• →Support internal process improvements that increase efficiency, transparency, and collaboration across departments.

• Currently residing in the Greater Los Angeles area before start date
• Ability and willingness to travel to client meetings in person multiple times per week throughout the LA region
• 5+ years of experience in account management within a marketing or digital agency
• Deep understanding of digital and performance marketing (paid media, SEO, social, content, email, analytics)
• Proven ability to manage complex accounts and multiple workstreams simultaneously
• Excellent written and verbal communication skills; comfortable presenting to executives and senior stakeholders
• Highly organized, detail-oriented, and skilled at prioritizing competing needs in a fast-moving environment
• Analytical thinker with a bias for action — able to interpret data and turn insights into strategies
• Collaborative, solution-oriented, and confident working across multiple teams
• Comfortable operating with autonomy while maintaining strong alignment with leadership

You're a relationship-builder, strategist, and problem-solver all in one. You lead with confidence and empathy, think several steps ahead, and thrive when you're driving clarity out of complexity. You can rally cross-functional teams, present ideas persuasively, and consistently turn strategy into measurable success.

You understand that strong client relationships are built through consistent in-person engagement, and you're excited about the opportunity to be a local, accessible partner to your clients throughout the Los Angeles area.

In short: you make things happen — and make everyone around you better in the process.

• Experience managing omnichannel or integrated campaigns with six-figure monthly budgets.
• Background in healthcare, DTC, or B2B verticals.
• Familiarity with project management and reporting tools (Teamwork, Asana, ClickUp, Looker, or GA4).
• Experience with forecasting, pacing, and KPI reporting across marketing channels.
• This role manages a key Korean client; bilingual English–Korean skills are a strong plus, but are not required for exceptional candidates.

Founded in 2006, Healthcare Success is a full-service brand performance marketing agency specializing in the healthcare industry. Recognized as a thought-leader, the company helps clients build strong brands and effectively manage marketing campaigns. Healthcare Success is committed to driving results, including scaling new customer acquisitions, enhancing relationships, and optimizing media efficiency. With a focus on innovative strategies, the organization provides trusted marketing solutions tailored to each client’s unique needs. For more details, please visit

Healthcare Success is committed to considering all candidates regardless of their gender, sexual orientation, race, age, socioeconomic status, religion or disability.

Submit your resume, a well-written cover letter that details why you are interested in this position at our company, and links to relevant samples of your work.