Security & Compliance Associate

Healthie is an AI-Native, ONC Certified EHR for modern outpatient healthcare. 

Healthie is proud to power clinically excellent healthcare for over 40,000 providers who deliver clinically excellent healthcare - longitudinal and collaboratively, with patient and provider experiences at the center. Both healthcare and technology are undergoing unparalleled industry innovation, and it’s incredible to see the momentum - from consumers, from providers, and from reimbursement for this type of healthcare - grow exponentially. 

We provide the powerful infrastructure every care delivery organization needs. On the surface this includes EHR, Scheduling, Engagement, Billing, Data, and much more. Underneath the iceberg are thousands of configurations, settings, widgets, automations, and limitless capabilities because we are an API-first platform. Our fully brandable platform makes it easy for clinics and organizations of any size to scale and never reach a limit. 

Today, over 3 billion API calls are made to Healthie every month, as thousands of organizations who work with more than 21 million patients in total, rely on Healthie to deliver clinically excellent healthcare in over 35 specialties, from behavioral healthcare to complex chronic care management and personalized medicine.

We believe in the power of technology to improve access to healthcare and we’re building the rails that make this a reality. We work fast and with quality because we provide business-critical, healthcare-critical software that clinicians and patients need for a better healthcare system. We’re customer-obsessed, operate with lightning-fast processes and responses, and always share our product roadmap publicly-  so customers can see what we’re building, and remain relentlessly focused on how care gets delivered.

Healthie is backed by leading investors, and while we've $42M raised to date, more importantly, we operate with fiscal responsibility and have been profitable for more than half of our time as a company. We know that building an ONC-Certified EHR is a lifetime’s body of work, and we are here to build for our customers forever.

Learn more at https://www.gethealthie.com/

As a Security and Compliance Associate, you’ll work closely with Healthie’s VP of Security and Compliance to help operate and strengthen the security and compliance programs that support our business, customers, and platform. This is a hands-on role for someone who is highly organized, detail-oriented, and comfortable owning work from intake through completion.

You’ll support third-party audits, assess vendor risk, respond to customer and internal security and compliance requests, and help keep the day-to-day work of the function moving. You’ll collaborate across technical and business teams and will be trusted to work with sensitive information, follow through on open items, and know when something needs to be escalated.

The work will include:

• Helping with third party audits such as SOC 2, annual HIPAA assessment, and HITRUST, including gathering evidence and following-up on the artifacts that are missing
• Assessing third party’s security risk, interacting with  vendors and driving remediation items to closure
• Answering internal and customer questions regarding security and compliance
• Answering security and compliance questionnaires from customers and prospective customers
• Prioritizing incoming requests across multiple channels to security and compliance, and answering, escalating, or delegating them. Some of this is routing, and some is assigning compliance work to people senior to you and following up until it is done
• Collaborating with other departments, primarily IT, Operations, Platform, R&D, and the offices of the CEO and CTO

Healthie participates in e-verify.

Healthie is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based on age, race, gender, color, religion, national origin, sexual orientation, gender identity, veteran status, disability or any other protected category. We're proud to be building a diverse and inclusive environment that encourages collaboration, creativity, and growth. Whatever your background, please apply if this is a role that would make you excited to come into work every day.