Accuracy Checking Technician (ACT)

United Kingdom·Royal Leamington Spamid

OtherTechnician

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Quick Summary

Key Responsibilities

Perform final accuracy checks on dispensed medicines against the prescription, in line with SOPs and GPhC standards Identify and escalate any discrepancies, near misses,

Technical Tools

OtherTechnician

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is another significant year for HeliosX. Our ambition is to surpass £1.1bn in revenue, continue expanding thoughtfully into new international markets and broaden our condition and treatment portfolio. As we scale, we're focused on building the technology, operational excellence and clinical capabilities that will support sustainable long-term growth. Joining HeliosX now means helping shape the systems, teams and products that will define the next chapter of digital healthcare. You'll be solving complex problems at pace, working alongside exceptional people and building products that genuinely improve lives at scale.

About the Role

~1 min read

We’re looking for a qualified Accuracy Checking Technician to join our Pharmacy team and play a key role in ensuring every prescription is checked accurately and safely before reaching our patients. This role will be responsible for the final accuracy check of dispensed prescription items, making sure the right medicine, right strength, right patient and right label are delivered every time

This is a hands-on role in a fast-paced, high-volume online pharmacy environment, where attention to detail, a strong commitment to patient safety and the ability to work accurately under pressure will make a real difference to our customers and the quality of our pharmacy service.

Responsibilities

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→Perform final accuracy checks on dispensed medicines against the prescription, in line with SOPs and GPhC standards
→Identify and escalate any discrepancies, near misses, or safety concerns to the responsible pharmacist without delay
→Check labelling, quantity, strength, expiry dates, and patient details for every item before release
→Maintain accurate records of checks performed, in line with clinical governance and audit requirements
→Contribute to a culture of learning by reporting errors and near misses through the appropriate incident-reporting channels
→Support continuous improvement of dispensing accuracy processes, flagging recurring issues or risks
→Work closely with pharmacists, dispensers, and wider operations staff to maintain smooth, safe workflow through the dispensary
→Maintain up-to-date knowledge of relevant SOPs, product recalls, and safety alerts
→Ensure the working environment meets required standards of hygiene, organisation

Accuracy Checking Technician (ACT) qualification, or Pharmacy Technician qualification with ACT accreditation.
Active registration with the General Pharmaceutical Council (GPhC).
Previous experience working in a pharmacy environment (community, online, or dispensing pharmacy settings).
Strong attention to detail with a proven ability to maintain high levels of accuracy in a regulated environment.
Ability to work effectively in a high-volume, fast-paced setting while managing competing priorities and deadlines.
Confident using IT systems and capable of quickly learning new technologies and software tools.
Commitment to contributing to a positive, collaborative, and inclusive workplace culture.

What We Offer

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At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions!

Aside from working with our all-star team, here are the other benefits of coming on board:

✓Annual Leave Allowance

✓Private health insurance, along with pre-existing conditions, dental and eye care cover

✓Pension scheme

✓Cycle-to-work Scheme

✓Free Dermatica and MedExpress products every month, as well as family discounts

✓Annual L&D budget

✓Free Headspace subscription, employee assistance programme and discounted gym memberships