Dispensing Assistant

United Kingdom·Royal Leamington Spamid

OtherAssistant

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Quick Summary

Key Responsibilities

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OtherAssistant

Ready to revolutionize healthcare, making it faster and more accessible than ever before?

How we started:

Founded in 2013 by Dwayne D’Souza, HeliosX was built on a simple but powerful idea: healthcare should be easier to access, faster to receive, and centred around the individual. From day one, we’ve grown without external funding; scaling profitably through technology, disciplined execution, and deep medical expertise. What started as a challenger idea has become one of the most significant healthcare platforms operating globally today.

Where we are now:

We’ve earned the trust of millions of people worldwide through category-leading products and well-known brands, including MedExpress, Dermatica, ZipHealth, RocketRX, and Levity. A key driver of our success is vertical integration; we operate our own manufacturing and proprietary products, led by in-house medical teams, researchers, and pharmacists at the top of their fields.

In 2025, HeliosX treated more than 1.7 million patients globally and reached £781m in revenue, representing +337% year-on-year growth and cementing our position as the clear market leader in the UK. That growth translates into real-world outcomes: our weight-loss treatments helped patients lose 8.5 million kilograms of excess weight in 2025 alone, contributing to an estimated 1,300 fewer cardiac events. This is growth with measurable, life-changing impact at scale.

Today, we operate across four international markets, with successful launches in Germany and Canada and continued expansion in the US. We were also recently recognised in the Sunday Times Top 100 fastest-growing tech companies, further validation of both our momentum and our ambition.

Where we’re going:

2026 is a step-change year. Our ambition is to reach £1.6bn in revenue, expand from four to eight global markets and significantly broaden our condition and treatment portfolio. Over the coming years, you’ll help shape HeliosX into a truly world-leading healthcare partner; one that combines scale, speed, and clinical rigour to redefine how personalised care is delivered. Joining HeliosX now means building systems, teams, and products that will define the next decade of digital healthcare, and doing work that genuinely improves lives, at global scale.

About the Role

~1 min read

Are you detail-oriented, organised, and passionate about delivering safe, accurate pharmaceutical care? HeliosX is looking for a dedicated Dispensing Assistant to support our growing online pharmacy operations. This is an exciting opportunity to play a key role in ensuring patients receive their medications safely, efficiently, and in full compliance with regulatory standards.

Responsibilities

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As a key member of our pharmacy operations team, you’ll play a hands-on role in dispensing medications across a range of our services – from GLP-1 weight loss treatments to dermatology, men’s health, and more – supporting each patient’s journey with care and accuracy. Working closely with our pharmacists and packing team, you’ll help ensure medications are processed with precision and dispatched rapidly – meeting our customer promise to patients of safe, high-quality care, delivered in record time. Your day-to-day responsibilities would include:

→Accurately selecting and labelling pharmaceutical products according to prescriptions and SOPs
→Printing medication labels and GP letters
→Safely dispatching medications to patients
→Maintaining accurate and compliant Patient Medication Records (PMRs)
→Identifying and flagging any medicine-related issues to the Pharmacist
→Handling stock control, storage, and expiry checks
→Processing returns and managing stock logs
→Organising batch sheets with expiry dates in mind
→Ensuring GP letters are sent out and following up with patients

NVQ Level 2 (or equivalent) in Dispensing Assistant training, accredited and completed under a Responsible Pharmacist or ACT
An eye for detail and strong organisational skills
Confidence using IT systems
Comfortable working in a high-volume, fast-paced environment
Previous pharmacy or warehouse experience is a bonus – but not essential

What We Offer

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At HeliosX, we want to improve healthcare for everyone, and to do this we need a team of brilliant people who share that ambition. We are currently a diverse team of engineers, scientists, clinical researchers, physicians, pharmacists, marketeers, and customer care specialists committed to our mission - but we need more talented folks to join us, if we want to achieve our global ambitions! Aside from working with our all-star team, here are the other benefits of coming on board:

✓23.5 days holiday including UK Bank Holidays

✓Private health insurance, along with extra dental and eye care cover

✓Employee Pension with Smart Pensions

✓Cycle-to-work Scheme

✓Free Dermatica and MedExpress products every month, as well as family discounts

✓Access to a Headspace subscription, discounted gym memberships, and a learning and development budget