Customer Experience Specialist (United States)

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  Be the first point of contact for our American customers via phone, email, and chat.

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  Guide customers to the right product or service by proactively offering advice and solutions.

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  Deliver service with a smile and live our core value: Think Like a Customer.

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  Collaborate with design, production, and logistics teams to ensure a flawless customer experience.

Do you think you are the missing piece of the puzzle? Keep reading!

• Fluent English speaker (native or near-native)

• Experience in Customer Service or a people-facing role is a big plus.

• Passionate about problem-solving, communication, and customer happiness.

• You enjoy structure but thrive in a dynamic, ever-changing environment.

• A great team player who’s always ready to support others.

• You are looking for a position that is full-time and later hours (from 3pm to 11:30pm or from 6:30 pm to 02:00 am)

• Already in Valencia or willing to relocate soon.