Assistant Shipping Manager

Description

• →Manage Shipping Operations: Oversee all aspects of the shipping process, including packing, labeling, documentation, and tracking of shipments.
• →Team Leadership: Supervise and train a team of shipping coordinators and staff, ensuring efficient workflow and adherence to company policies.
• →Quality Control: Implement and maintain quality control procedures to ensure the safe handling and packaging of items, preventing damage during transit.
• →Inventory Management: Coordinate with the inventory team to ensure accurate records and proper storage of items awaiting shipment.
• →Customer Service: Address and resolve shipping-related inquiries and issues from clients, providing exceptional service and support.
• →Compliance: Ensure all shipping activities comply with local, national, and international regulations and company policies.
• →Process Improvement: Continuously evaluate and improve shipping processes to increase efficiency, reduce costs, and enhance customer satisfaction.
• →Reporting: Prepare and present regular reports on shipping activities, performance metrics, and inventory status to senior management.

Requirements

• Minimum of 5 years of experience in shipping, logistics, or a related field, with at least 2 years in a managerial role.
• A bachelor’s degree in logistics, supply chain management, business administration, or a related field is preferred.

• Strong organizational and multitasking abilities.
• Excellent leadership and team management skills.
• Proficiency in shipping software and inventory management systems.
• Strong problem-solving and decision-making abilities.
• Excellent communication and interpersonal skills.
• Attention to detail and commitment to quality.

PHYSICAL REQUIREMENTS: Ability to lift up to 40 pounds and move heavy items as needed.

Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE