Sales Associate

Macau Sarmid

RetailRetail Sales Associate

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Quick Summary

Key Responsibilities

Responsible for all sales activities in store within Hermès standards of image and services worldwide Deliver quality and consistency of service including identifying customers’ needs,

Requirements Summary

Minimum 2 years relevant retail management or operation experience in luxury brands, high-end fashion,

Technical Tools

RetailRetail Sales Associate

Responsibilities:

Responsible for all sales activities in store within Hermès standards of image and services worldwide
Deliver quality and consistency of service including identifying customers’ needs, developing client relationships, sale, and delivering post-sale services
Achieving sales target and maintaining a high level of customer service, product knowledge and basic operational procedures
Build and maintain long-term relationship with customers by providing excellent customer experience
Assist with inventory and special projects as needed
Other duties as assigned

Requirements:

Minimum 2 years relevant retail management or operation experience in luxury brands, high-end fashion, jewelry and watch retailing industry or in similar capacity
Strong motivation towards becoming a Hermes Ambassador and providing excellent customer service
Strong commitment towards teamwork
Energetic, passionate and positive working attitude
Excellent in presentation, interpersonal and communication skills
Good command of Cantonese, English and Mandarin