Senior Sales Associate, HSR

Responsible for the daily store operations.

Provides excellent customer service and maintains a pleasant shopping environment consistent with our brand image

Calls on current and potential customers to establish and maintain client relationships

Keep customers informed on new products or services, changes, etc. 

Executes sales plans and participates in marketing events and promotion programs

Communicates feedback gathered through in-store activities to store management 

Provides guidance and training to junior sales associates or newcomers. 

Assists in identifying and handling client enquiries, concerns, and complaints. Takes charge of selected VIP clients.  

Keeps records and reports on sales activities

Other duties as assigned

At least 5 years of relevant experience in high-end fashion, luxury industry, or in a similar capacity

Passionate in the retail industry with good selling skills

Likes fashion and appreciates quality products

Fluent in English. Additional languages spoken are a plus

Must be a good team player, pleasant, service-oriented, with good communication skills

Basic computer skills