Marketing Technology & Analytics Lead

HHMI is focused on supporting and moving science forward in a variety of different ways ranging from conducting basic biomedical research, empowering educators, inspiring students, developing the next generation of scientists – even stretching into film and media production.  Our Headquarters is in the greater Washington, DC metro area and is home to over 300 employees with expertise in investments, communications, digital production, biomedical sciences, and everything in between.  The work housed here supports and augments the groundbreaking research conducted in HHMI labs across the nation.  As HHMI scientists continue to push boundaries in laboratories and classrooms, you can be sure that your contributions while working here are making a difference.

This is a senior role for someone who moves fluidly between analytics and systems, and who wants to own and evolve the intelligence layer that tells a team what's actually working.

HHMI's Marketing and Digital Communications team shapes how the Institute's research, programs, and opportunities reach the scientists, students, educators, and grantees who rely on them, as well as the general public. That work runs across web, email, social, paid media, and in-person channels. The team is currently standing up a CRM and CDP and foundational analytics infrastructure to track performance across those channels — what's missing is the person who takes that foundation, runs it day to day, and pushes it further: deeper visibility into how audiences move between channels, and sharper insight into how content and strategy decisions are paying off.

This role will become the long-term business owner of that ecosystem, with clear responsibility for its roadmap, governance, adoption, and continued development in partnership with colleagues across Marketing and Digital Communications and Technology.

The core mandate is to own and evolve that ecosystem so it becomes more useful over time. That means administering and evolving the CRM/CDP, deepening the cross-channel measurement architecture, governing UTM taxonomy and analytics configuration, tracking search and AI visibility, and building the audience segmentation and dashboards that keep the full team oriented. You work in close partnership with the Director, the Content and Digital Experience Senior Manager, the Marketing Manager, and Technology colleagues, turning what the data shows into decisions the team can act on.

This is not a pure analytics role or a pure systems role. It takes real comfort operating on both sides at once: administering and extending systems, and translating what they show into action.

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During the first year, this person will establish clear governance for the CRM/CDP; create a trusted cross-channel measurement framework; give the team usable audience and performance dashboards; and develop a roadmap for segmentation, integrations, and search and AI visibility.

This is a hybrid marketing-technology and analytics role. Success requires both hands-on platform ownership and the ability to translate data into decisions; it is neither a reporting-only position nor a traditional systems-administration role.

This is a full-time HHMI position based at headquarters in Chevy Chase, MD, with a hybrid schedule of three days in person (Tuesday through Thursday). The role reports to the Content and Digital Experience Senior Manager, and partners closely with the Director and the Marketing Manager.

Interested candidates must submit a resume with their application. They are also encouraged to include a cover letter describing their interest in this role and how their experience aligns with it.

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