Director of Facilities

SEMCOA is seeking a dedicated and experienced Director of Facilities to join our dynamic team overseeing the environmental operations of its diverse programs. Our programs include emergency family shelters, recovery homes, affordable housing programs, and community-based services in New Bedford, Taunton, and Plymouth. The Director of Facilities will primarily be based in New Bedford and will report to the COO. The role includes managing environmental services, ensuring compliance with regulations, and maintaining a safe and aesthetically pleasing environment for residents, staff, and visitors.

The Director of Facilities maintains 24/7 overall responsibility for the effective total management of all areas of facility. The Director of Facilities will be housed at the Corporate Office in New Bedford. The Director of Facilities is also responsible for life safety management and for ensuring that a safe and esthetically pleasing environment is available to all clients, guests and visitors.

• →Environmental Operations Management: Oversee HVAC, fire protection systems, grounds, building maintenance, and capital projects to ensure smooth operations.
• →Policy Development & Evaluation: Develop, implement, and evaluate housekeeping, floor care, maintenance, transportation, and safety policies to ensure effectiveness and compliance with industry standards.
• →Preventive Maintenance & CQI Programs: Implement and evaluate Continuous Quality Improvement (CQI) programs to ensure operational efficiency, including preventive maintenance programs and ensuring equipment functionality.
• →Routine Inspections & Audits: Perform regular inspections and audits of properties and facilities to ensure safety, cleanliness, and compliance with standards.
• →Safety & Emergency Preparedness: Lead and co-lead the safety committee, ensure Emergency Preparedness Plans are up to date, and create a culture of safety throughout the facility. Identify and address unsafe conditions and ensure corrections are made promptly.
• →Regulatory Compliance: Ensure compliance with federal, state, and local regulations, including building codes, zoning ordinances, and utility company requirements.
• →Staff & Contractor Management: Supervise, manage, and schedule the work of internal staff and external contractors.
• →Human Resources Responsibilities: Manage HR functions within the department, including interviewing, hiring, firing, conducting performance reviews, training, and administering the union contract. Ensure bi-weekly payroll processes are completed accurately.
• →Capital Improvements: Oversee and manage capital improvement projects to maintain and enhance the organization's facilities.
• →Maintenance Support: Assist with maintenance tasks and provide leadership support as needed.

• Experience: Minimum of 10 years of environmental experience, with at least 5 years in a healthcare or similar setting. Proven experience managing staff and overseeing facility maintenance operations.
• Technical Skills: Strong knowledge of HVAC, electrical systems, fire protection systems, and general building maintenance. Familiarity with regulatory requirements (DPH, OSHA) and compliance standards.
• Leadership: Excellent leadership, team management, and interpersonal skills. Strong problem-solving abilities and decision-making capabilities.
• Communication: Strong verbal and written communication skills, with the ability to interact effectively with diverse teams, contractors, and stakeholders.
• Education: Bachelor’s degree in a related engineering or facility management discipline preferred.
• Practical Experience: At least 5 years of practical experience managing facilities in a large campus environment. Proficiency in Microsoft Word, Excel, and other computer programs.

• Strong organizational skills and ability to manage multiple tasks and priorities.
• Commitment to maintaining a safe, clean, and well-maintained environment for all residents, staff, and visitors.
• Ability to work collaboratively with staff, contractors, and regulatory agencies.