HubSpot Administrator

Our Story Founded in 2008, Hightower is a wealth management firm that provides investment, financial and retirement planning services to individuals, foundations and family offices, as well as 401(k) consulting and cash management services to corporations. Hightower’s capital solutions, operational support services, size and scale empower its vibrant community of independent-minded wealth advisors to grow their businesses and help their clients achieve their financial vision. Based in Chicago with advisors across the U.S., we operate as a registered investment advisor (RIA).   Your Future Team As the HubSpot Administrator, you'll serve as the subject matter expert for Hightower's marketing automation platform, partnering with advisor teams and corporate stakeholders to optimize email marketing, workflows, reporting, and system performance. This highly collaborative role offers the opportunity to make a meaningful impact by supporting advisor growth, improving operational efficiency, and enhancing the overall user experience across the organization.   What You’ll Do Manage roles, and system access, work with HubSpot to add new accounts and business units as needed. Email and Workflow Administration Create email templates for the Hightower library. Assist advisor teams in creating emails or taking advantage of existing templates, tailoring them to their brands. Review emails to ensure they are setup up correctly and to best practices. Setup all Workflows for advisor brands and review implementation to ensure proper setup. Monitor email health and serve as in-house expert on deliverability. System Performance Oversee data integrity with HubSpot and Salesforce, through data auditing, cleanup of bounces and inactive contacts, and deduping. Monitor system performance and deploy continuous improvements. Troubleshoot system issues as they arise. Create and implement operational workflows, as needed. Stay up-to-date on HubSpot capabilities and changes. Reporting Create and pull reports for the advisor teams and corporate. Customer Service Be the first contact for advisor questions on marketing automation and HubSpot. Providing training and onboarding to HubSpot for new advisor teams. Liaise with Hightower’s HubSpot Enterprise Customer Success contact as needed. Offboard accounts as needed.   What You’ll Bring 3+ years of experience administering HubSpot or related role Solid understanding of marketing principles, strategies, and tactics Proficiency with data analysis Proficiency in using marketing software and tools, including email marketing platforms, social media management tools, and content management systems   What We Offer Coverage on the first day of employment for medical, dental, and vision insurance Paid parental leave (16 weeks for primary caregiver and 8 weeks for secondary caregiver) Mother’s lounge onsite Flexible PTO plan In-office Monday through Thursday and work from home on Fridays Free brand-new gym in the Chicago office 401k matching plan HSA employer contributions Student loan assistance Pet insurance Base salary of $85,000-$90,000 plus discretionary bonus (exact base salary amount will be dependent on experience)     AN EQUAL OPPORTUNITY EMPLOYER: Hightower is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, sexual orientation, pregnancy, marital status, national origin, citizenship, veteran status, ancestry, age (over 40), physical or mental disability, medical condition (cancer-related), gender identity or expression, genetic information including sickle cell or hemoglobin C trait, or any other consideration made unlawful by applicable federal, state, or local law.   You are a U.S. citizen, U.S. permanent resident or possess other unrestricted U.S. work authorization and will not require sponsorship for U.S. work authorization now or anytime in the future.