Director of Aftermarket Sales

JR Automation, a Hitachi Group Company, is driven to deliver customer success worldwide. We provide intelligent automated manufacturing and distribution technology solutions that transform how the world's leading manufacturers make and distribute products. Our strength is our people and we’re always looking to get stronger across North America, Europe, and Asia.

Join us as a Director of Aftermarket Sales as we work together to bring innovative automation solutions to life.  This position is ideally located in Holland, MI but consideration will be given to those in close proximity to other JR Automation locations including:

We are seeking a dynamic and strategic Director of Aftermarket Sales to lead and integrate our Project and Parts functions into a unified, high-performing team. This role will oversee all commercial aspects of our aftermarket business, driving growth through operational excellence, customer engagement, and strategic leadership.

This position offers an exciting opportunity to move into a leadership role as we expand our global sales and service footprint.

Manage and align a currently fragmented sales team

Implement and optimize CRM tools (Salesforce) to create consistency in processes

Foster a culture of accountability and performance

Ensure seamless execution of sales operations

Drive efficiency and scalability across all aftermarket functions

Develop and execute strategies to grow revenue

Expand customer relationships across major verticals

Drive organic growth through enhanced customer support and engagement

Partner on acquisition opportunities to strengthen market position

Build a global sales and service network

• Minimum 10 years of professional work experience in sales, sales leadership, engineering or related experience
• Bachelor’s degree preferred (Business, Engineering, or related field)
• Proven experience in aftermarket sales, preferably in industrial or manufacturing sectors
• Strong track record of driving revenue growth and leading commercial teams
• Expertise in CRM systems and process standardization
• Strategic thinker with exceptional closing skills
• Operational acumen and ability to manage complex sales functions
• Ability to lead through change and integrate disjointed teams into a cohesive unit

At JR Automation, A Hitachi Group Company, we discover potential, reimagine limits, and advance industry. When faced with a problem, we find a solution. Together, we push what’s possible to automate for tomorrow.