Field Service Engineer GCB

• Perform complex field service operations with strong technical skills.

• Deliver outstanding services remotely or on-site, including installation, maintenance, and repairs.

• Exceed customer expectations by understanding and anticipating their needs.

• Troubleshoot equipment failures and proactively prevent issues.

• Identify and resolve electrical or mechanical problems with minimal assistance.

• Develop potential sales and business opportunities through customer knowledge.

• Suggest product and process improvements to enhance operations.

• Lead field service projects and provide direction and analysis.

• Strong mechanical and electrical aptitudes.

• Trade education and experience in Industrial Mechanic and Electrical trades.

• College or university diploma/degree in a technical field (electrical or mechanical engineering) is an asset.

• Over 5 years of experience in technical field service work with power/mechanical equipment.

• Hands-on experience with substation construction, high voltage equipment, and electrical testing.

• Proficient in MS Word, Excel, Outlook, SharePoint, and test equipment software.

• Current driver's license valid in the US and ability to work in the US.

• Ability to travel to the US, Canada, and Mexico.

• Collaborative, solutions-oriented approach with strong communication skills.

• Fluent in English.

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

We pride ourselves on offering a holistic range of competitive benefits Io support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us, in work and out. For this role, depending on grade and experience. we offer the following employee benefits (subject Io the respective plan rules):

As part of our recruitment process, Hitachi Energy uses digital and automated tools, including Al-supported solutions, to assist with activities such as application screening, job matching, and interview scheduling. These tools are designed to support our recruiters and do not replace human decision-making. Candidate data is processed in accordance with applicable data protection and employment laws as well as Hitachi's Global Data Privacy Notice.