Field Service Engineer - Site Lead

Hitachi Energy has an exciting opportunity to join our Transformers business as a Site Lead / Site Manager. You'll contribute to the execution of the service strategy and service growth by leading site-based Field Service Engineers, coordinating service activities, and ensuring the safe, efficient, and high-quality delivery of customer projects across the UK.

Working as the operational lead on customer sites, you'll be responsible for supervising field service teams, coordinating site activities, ensuring compliance with project requirements, and maintaining strong customer relationships. You will play a key role in delivering transformer installation, commissioning, maintenance, refurbishment, and service projects whilst upholding the highest standards of health and safety, quality, and customer satisfaction.

This role offers an excellent opportunity for an experienced field service leader to develop their management capability whilst supporting critical energy infrastructure projects throughout the UK.

• You'll lead and coordinate teams of Field Service Engineers and subcontractors on customer sites, ensuring all activities are executed safely, efficiently, and in accordance with project requirements.

• Take responsibility for day-to-day site management activities, ensuring work is delivered in line with project schedules, quality standards, contractual obligations, and customer expectations.

• Act as the primary on-site point of contact for customers, developing strong working relationships and providing regular progress updates throughout project execution.

• Support the installation, commissioning, maintenance, refurbishment, and repair of large power transformers and associated equipment across a variety of customer locations.

• Ensure compliance with all Hitachi Energy health, safety, environmental, and quality requirements, proactively identifying hazards and implementing corrective actions where required.

• Coordinate site logistics, resource allocation, documentation, permits, access requirements, and subcontractor activities to ensure successful project delivery.

• Lead daily briefings, toolbox talks, risk assessments, and site safety discussions to maintain a strong safety culture across all site activities.

• Monitor project progress, identify risks and issues, and escalate concerns appropriately to Project Managers and Service Management teams.

• Drive a culture of operational excellence by identifying opportunities to improve productivity, quality, safety, and customer satisfaction.

• Act as an ambassador for Hitachi Energy whilst identifying potential service opportunities and customer requirements that support long-term business growth.

Hitachi Energy is dedicated to fostering an inclusive workplace where every team member can thrive and contribute their unique perspectives and skills. We provide competitive salaries, professional development opportunities, and a collaborative working environment that supports innovation and continuous improvement.

As part of our Service Operations team, you will play a key role in supporting the UK's transition to a more sustainable and resilient power network, helping deliver critical infrastructure projects and services that power communities and industries across the country.

• Mechanical Engineering, Electrical Engineering, or related Engineering qualification such as Apprenticeship, NVQ Level 3, HNC/HND, Military Engineering training, or equivalent industry experience.

• Proven experience leading site teams, supervising field service activities, or managing engineering projects within industrial, power, utilities, manufacturing, or heavy engineering environments.

• Experience in the installation, commissioning, maintenance, refurbishment, or repair of large industrial, mechanical, electrical, or electro-mechanical equipment.

• Strong understanding of health and safety legislation, safe systems of work, and risk management within a field service environment.

• Ability to read and understand mechanical and electrical drawings, technical documentation, engineering procedures, and project specifications.

• Experience coordinating contractors, subcontractors, and multi-disciplinary engineering teams.

• Strong customer-facing experience with the ability to build trusted relationships and effectively manage stakeholder expectations.

• Site safety qualifications such as SMSTS, SSSTS, IOSH Managing Safely, CSCS, CCNSG, or equivalent would be beneficial.

• Full UK driving license.