Operations Control Center (OCC) Supervisor

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

• Must be able to work non-scheduled emergency call outs outside of assigned work hours

• Monitor and control through OCC workstations Train Controllers, Yard Controllers, Engineering Fault Controllers, Information Controllers and Security Controllers

• Supervises the Controllers that Monitor and Control through SCADA workstation, remote equipment including but not limited to:

  • Automatic Train Control Systems

  • Elevators and Escalators

  • Traction Power

  • Platform Screen Gates

  • Auxiliary Station equipment  

  • Fire detection systems   

  • Access control      

  • Train Equipment faults

  • CCTV

  • MMIS

• Performs manual intervention and adjustment of train operations as required

• Ensure daily work is conducted in accordance with the applicable regulations, rules, standards and operational procedures related to railway safety

• Daily management of control room activities and needs

• Coordination of planned and unplanned activates

• Responsible for providing clear and effective information to the Train Operators and Field Staff

• Responsible for answering emergency calls from stations, trains and passengers

• Responsible for populating control room logs and reports

• Responsible for understanding and utilizing control room operation policies, restrictions and plans

• Willing to work flexibly and efficiently in support of the project which may include working shift rotation, nights, weekends and holidays

• Reading and interpreting plans, specifications and electronic schematics, diagrams and maintenance manuals

• Staying current on all new technologies introduced into the transit industries as relates to transit rail

• Safely operating a variety of trucks, equipment and tools

• Preparing written reports, document defects and repairs on inspection forms, work orders or computer programs

• Contribute to the System Service Availability metrics and compile required reports and analysis

• Maintaining records and preparing clear and concise reports

• Reading, understanding and using technical information found in repair manuals, service change bulletins and applicable technical documents, including parts and service manuals

• Working independently and safely with AC and DC power

• Establishing and maintaining effective working relationships with those encountered in the course of the work

• Supervise OCC staff in completion of job duties; provide feedback and corrective training as needed

• Perform rules compliance checks and operational efficiency audits on a monthly basis

• Lead shift briefings for oncoming OCC staff

• Ensure OCC staff members are fit for duty and current on training requirements prior to starting work

• Handle shift call outs and schedule changes; arrange shift coverage according to staffing plan and CBA requirements

• A minimum of two (2) years of experience in a rail dispatch, air traffic control or missile control positions

• Basic knowledge and understanding of large monitoring and control systems and subsystems

• Ability to perform assigned duty in critical situations

• Training in electrical engineering preferred and/or a combination of education and work experience.
   

• Five (5) or more years of experience in train controller or rail dispatch positions

• 3+ years working with high voltage protection and transformation equipment in voltage classes, preferably in power utility field.

• Experience in fields of cable plant and contact rail inspection, test and maintenance and supervisory experience in a rail electrical field are desirable

Graduation from an accredited high school or equivalency certificate.

English fluency

Note: In accordance with the DOT’s FRA and FTA programs, Hitachi’s substance screening program tests pre-employment candidates and current employees, as required for safety-sensitive positions.