Service Communications, Middle East & Africa

As a Service Communications for Middle East & Africa, you will shape and drive communications for Hitachi Energy’s Service Business Unit across one of its most dynamic growth regions. You will partner closely with Service business leaders and communications teams across the region and globally to strengthen Service positioning, increase market visibility and engage employees around our strategy and transformation. This role is ideal for someone who combines strategic thinking with hands-on execution and thrives in a fast-paced, international environment.

• Shape and implement the Service communications strategy for Middle East & Africa, translating global Service priorities into communications that resonate across regional and local markets.
• Strengthen the external positioning of Service as a lifecycle partner through compelling customer stories and people stories.
• Position global and regional Service leaders through high-impact communications, including speaking opportunities, media engagement, social media, events and thought leadership.
• Turn complex business, technology and industry topics into compelling regional stories that demonstrate how Service creates value for customers throughout the asset lifecycle.
• Drive regional MarCom and sales enablement for Service, ensuring strong Service representation in regional and country-level materials, campaigns, customer engagements and key industry and sales events.
• Lead Service internal communications across the Hub, supporting leadership communications, employee engagement, and key Hub initiatives while reinforcing global Service priorities and transformation topics.
• Build strong partnerships across the business and communications organisation, working closely with Hub Service leadership, country and regional communications teams, and the global BU Service Communications team to ensure alignment, quality and execution excellence.
• You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
• Living Hitachi Energy core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

• A Bachelor’s degree in Marketing, Communications, or a related field is required.
• 8-10 years of experience in communications, ideally within the energy and technology sectors.
• Experience developing and executing communications strategies across multiple markets.
• Proven experience working in a global organisation and partnering effectively with senior business leaders and cross-functional stakeholders.
• Strong experience across a mix of external communications, MarCom and internal communications, with the ability to connect these disciplines around business priorities.
• Exceptional writing, storytelling, stakeholder engagement and communications consultancy skills.
• Strategic thinker with a hands-on, execution-oriented mindset who can manage multiple priorities and deliver high-quality communications in a fast-paced environment.
• Collaborative and culturally agile, with the ability to build strong relationships across countries, functions and global teams.
• Proficiency in both spoken & written in English & Arabic language is required.