Service Technical Engineer

The opportunity
Hitachi Energy Service is a trusted lifecycle partner, providing customers with secure, sustainable, and innovative service solutions, globally.

Our Service offerings empower customers & partners to holistically manage the asset lifecycle—from start-of-life (e.g., Install & Commission), through services designed to strengthen operational-life (e.g., Upgrade, Repair & Extend), to end-of-life activities (e.g., Replace & Decommission).

How you’ll make an impact

1.You will support engineers in the design, modification, and improvement of products and processes, your activities include but are not limited to identifying and recommending improvements or preventive actions, inspecting, testing, maintaining, repairing, and installing equipment and systems.

2.You will monitor processes, estimate costs, make or verify calculations, and analyze and interpret data.

3.You will test new and modified products, processes, and/or systems.

4.You will apply practical knowledge of job area typically obtained through advanced education and work experience, work independently with general supervision, deal with difficult but typically not complex problems, and may influence others within the job area through explanation of facts, policies and practices.

5.You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.

6.Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background
1.Knowledge of the principles, construction and engineering applications of circuit breakers and disconnectors; experience in maintenance, spare parts or retrofit businesses is preferred;

2.Ability to design primary and secondary drawings, BOMs and product technical documents, with capability in engineering configuration, material selection, drawing revision and technical solution preparation；

3.Strong technical analysis and problem-solving skills, with the ability to convert customer requirements and field issues into clear and executable technical solutions；

4.Strong customer orientation, communication and cross-functional collaboration skills, with the ability to support multiple technical requests and project tasks；

5.Proficient in Microsoft Office; experience with SAP, PLM, CAD or other engineering design systems is preferred；

6.Strong ownership, execution and result orientation, with attention to safety, quality and detail, and the ability to proactively drive technical issues and actions to timely closure;

7.Ability to use platforms and analytics tools such as Power BI, Celonis, or Copilot to analyze information, improve work outcomes, and support problem solving.

More about us

We pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) :

1.Up to 30 days full paid leaves per year

2.Flexible Benefit program (Supplementary Pensions included)

3.Medical Insurance(outpatient and inpatient)

4.Long service awards

5.Flexible Working(subject to role)

Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Rebecca Chen, WeChat: rebeccachen2000.