REVENUE CYCLE SUPERVISOR

The Revenue Cycle Supervisor is responsible for performing hands-on revenue cycle work while overseeing the day-to-day activities, quality, and productivity of assigned billing and collections staff. This role manages claims submission, denial resolution, payer follow-up, payment posting, authorization reconciliation, and accounts receivable priorities while serving as a working resource for the team. The supervisor is accountable for improving cash collections, reducing Days Sales Outstanding (DSO), minimizing preventable denials, and ensuring accurate and timely reimbursement for services rendered.

The ideal candidate combines strong ABA or healthcare billing expertise with practical leadership skills. This individual is expected to work claims and account balances directly, troubleshoot complex issues, coach team members, monitor performance, and coordinate with clinical, intake, scheduling, operations, and finance teams to resolve barriers to reimbursement.

Reporting Relationship
• Department: Revenue Cycle Management (RCM) / Finance
• Reports To: VP of Finance
• Supervisory Scope: Provides day-to-day guidance and oversight to assigned billing, claims, and collections staff, while maintaining an individual workload of operational accounts and claims.