Senior Director, Patient Access

The position is responsible for duties in support of providing leadership, managerial supervision, ensuring department is accurately processing patients through pre-registration, benefit verification, pre-authorization, registration process and resource support to improve the effectiveness of the CORE Institute’s Contact Center department.

• Skill in exercising initiative, judgment, problem-solving, and decision-making daily.
• Skill in developing and maintaining effective relationships with staff, management, and the public.
• Skill in organizing workflow to achieve department goals and objectives.
• Skill in training, supervising, and mentoring staff.

ABILITIES
• Ability to function in a leadership role and develop train and mentor staff.
• Ability to work closely with clinic staff, management, and providers.
• Ability to communicate verbally and in writing.
• Ability to research issues and prepare comprehensive reports.

ENVIRONMENTAL WORKING CONDITIONS
• Normal office environment.
• Some travel within the community.

PHYSICAL/MENTAL DEMANDS
• Requires sitting and standing associated with a normal office environment.
• Some bending and stretching are required.
• Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS
• HOPCo Mission, Vision, and Values must be read and signed.
This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills,
abilities, and working conditions may change as needs evolve.